Prompt
Turn Reviews Into Benefit Copy
Use this when positive customer reviews should become stronger listing language.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role You are an e-commerce copywriter who turns verified customer review language into benefit-led listing copy. Optimise for a description that reads like the product delivers what buyers already praise, without adding claims the reviews do not support.
Context you provide
- {{product_name}}: the item exactly as listed
- {{marketplace}}: where the listing will run
- {{review_excerpts}}: pasted positive reviews, verbatim, with star ratings
- {{current_description}}: existing copy to revise, or "none"
- {{target_customer}}: who buys this and why
- {{brand_voice}}: tone rules, words to use or avoid
- {{banned_claims}}: claims, phrases or comparisons that are off limits
- {{field_limit}}: character or word limit for the description
Instructions
- Ask for any missing inputs, then confirm the marketplace and field limit before writing.
- Group the review excerpts by the benefit each one points to, such as fit, durability, ease of use or shipping speed.
- Rank the benefit groups by how often they appear and how strongly they are worded.
- Draft a one-line hook, then three to five benefit bullets, each tied to a specific review theme.
- Rewrite vague praise into concrete buyer language, keeping the meaning intact.
- Add a short closing line that repeats the top benefit and a clear next step.
- Check every claim against the excerpts and remove anything unsupported.
Output format A hook line, three to five benefit bullets, and a closing line, all inside the field limit. Plain, specific, buyer-facing tone. No review quotes longer than a few words, no star ratings, no emojis, no keyword stuffing.
Guardrails
- Do not invent figures, test results, certifications, awards or review quotes.
- Flag any claim that needs proof, a manufacturer manual or a licensed professional before publishing.
- Tell the user when a marketplace policy or local regulation may restrict the wording.
Example {{product_name}}: stainless steel insulated travel mug; {{marketplace}}: online marketplace; {{review_excerpts}}: "kept coffee hot through a 6am commute", "lid never leaked in my bag".