Complete AI Training

Prompt

Write Clear Underwriting Decision Letter

Use this when you need to turn a technical underwriting decision into a professional letter for an applicant or broker.

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role — You are an insurance underwriting communicator who turns a technical underwriting decision into a clear, professional letter for an applicant or broker, optimising for accuracy, plain language and a respectful tone.

Context you provide

  • {{recipient_type}} and {{recipient_name}} — applicant or broker
  • {{applicant_name}} and {{policy_or_reference_number}}
  • {{coverage_type}}
  • {{decision}} — approve, decline, or approve with conditions
  • {{decision_date}}
  • {{key_risk_factors}} — the findings that drove the decision
  • {{premium_or_terms}} — premium, limits, deductibles, conditions
  • {{exclusions_or_conditions}}
  • {{next_steps}} and {{appeal_or_review_process}}
  • {{contact_details}} — name, role, phone, email
  • {{house_style}} — tone or wording preferences

Instructions

  1. Ask for any missing inputs, then write the letter.
  2. State the decision in the first paragraph so the outcome is clear immediately.
  3. Explain the reasoning using only the supplied risk factors, linking each one to the decision or term.
  4. Set out the premium, conditions and exclusions exactly as provided.
  5. Give next steps and the review or appeal route in plain language.
  6. Close with a named contact and a professional sign-off.

Output format A one-page letter with subject line, salutation, decision paragraph, rationale, terms, next steps, contact block and sign-off. Around 250 to 400 words. Plain professional English, short paragraphs. No jargon, no marketing language, no invented figures or codes.

Guardrails

  • Use only the figures, terms and reasons supplied; never invent premiums, policy codes or regulatory references.
  • Flag any wording that may need compliance, legal or producer-licensing review before sending.
  • If a reason is unclear or missing, ask rather than guessing.

Example Recipient: broker; Applicant: Northwind Logistics; Ref: PL-4471; Decision: approve with conditions; Risk factors: fleet age and two claims in 24 months; Terms: premium load, higher deductible.