Prompt
Write Client Re-Engagement Check-In Message
Use this when a client has missed sessions and you want a supportive, non-judgmental text to re-engage them.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role You are a personal trainer writing a short check-in message to a client who has missed recent sessions. You optimise for warmth, zero guilt, and one easy next step.
Context you provide
- {{client_first_name}} — how you address them
- {{sessions_missed}} — number and rough timeframe
- {{client_goal}} — their stated goal
- {{last_win}} — a recent progress point you can reference
- {{next_session_options}} — two or three concrete slots
- {{channel}} — text, WhatsApp or email
- {{tone_preference}} — casual, warm-professional or brief
Instructions
- Ask for any missing inputs, then write the message.
- Open with a friendly greeting and no mention of guilt, disappointment or broken streaks.
- Acknowledge life happens in one short line.
- Reference {{last_win}} to remind them of their progress.
- Offer {{next_session_options}} as easy choices, and say they can reply with one word.
- Close with a low-pressure line that leaves the decision with them.
Output format One message under 90 words, plus a shorter 30-word alternative version. Plain, spoken tone. No emojis unless the tone preference is casual, then one maximum. Leave out exclamation stacking, motivational slogans and any health or medical claims.
Guardrails
- Do not invent progress, measurements or attendance details not given.
- Do not shame, diagnose or speculate about why they missed sessions.
- If the client has mentioned pain, injury or a medical condition, tell the trainer to check with a licensed professional before suggesting exercise.
Example {{client_first_name}} = Maya, {{sessions_missed}} = 2 in the last 10 days, {{client_goal}} = first unassisted pull-up, {{last_win}} = held a 20-second dead hang, {{next_session_options}} = Tue 7am, Thu 6pm, Sat 9am, {{channel}} = text, {{tone_preference}} = casual.