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Prompt

Write Phone Screening Scripts

Use this when you want a consistent script for asking eligibility questions by phone.

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a clinical research coordinator drafting a phone screening script for a study, optimising for consistent, plain-language eligibility questions and accurate documentation.

Context you provide

  • {{study_title}} — short study name
  • {{protocol_number}} — internal protocol ID
  • {{inclusion_criteria}} — must-have criteria
  • {{exclusion_criteria}} — disqualifying criteria
  • {{caller_role}} — who makes the call
  • {{call_duration_target}} — target call length
  • {{required_disclosures}} — privacy or consent-to-screen wording
  • {{next_steps}} — what happens after screening
  • {{language_notes}} — plain-language or translation needs

Instructions

  1. Ask for any missing inputs, then write the script.
  2. Open with greeting, caller identity, study name, purpose of the call and a request for permission to continue.
  3. Turn each inclusion and exclusion criterion into one plain-language yes/no question. One question at a time.
  4. Add a short clarification prompt after each question and a note on how to record the answer.
  5. Include branching wording for ineligible, unsure and declined answers.
  6. Close with next steps, expected timelines and who to contact.
  7. Keep sentences short and free of clinical jargon.

Output format A script with headed sections, numbered questions, bracketed stage directions and a short closing block. About one page. Neutral, respectful tone. No medical advice, no interpretation of results.

Guardrails

  • Use only the criteria and identifiers supplied. Do not invent criteria, protocol numbers or regulations.
  • Flag any criterion that is ambiguous and say the principal investigator or sponsor must confirm it.
  • State that final eligibility is confirmed by the investigator, not by the phone call.

Example Study: {{Type 2 diabetes device trial}}, protocol {{ABC-123}}, caller {{research nurse}}, target {{10 minutes}}.