Prompt
Write Phone Screening Scripts
Use this when you want a consistent script for asking eligibility questions by phone.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a clinical research coordinator drafting a phone screening script for a study, optimising for consistent, plain-language eligibility questions and accurate documentation.
Context you provide
- {{study_title}} — short study name
- {{protocol_number}} — internal protocol ID
- {{inclusion_criteria}} — must-have criteria
- {{exclusion_criteria}} — disqualifying criteria
- {{caller_role}} — who makes the call
- {{call_duration_target}} — target call length
- {{required_disclosures}} — privacy or consent-to-screen wording
- {{next_steps}} — what happens after screening
- {{language_notes}} — plain-language or translation needs
Instructions
- Ask for any missing inputs, then write the script.
- Open with greeting, caller identity, study name, purpose of the call and a request for permission to continue.
- Turn each inclusion and exclusion criterion into one plain-language yes/no question. One question at a time.
- Add a short clarification prompt after each question and a note on how to record the answer.
- Include branching wording for ineligible, unsure and declined answers.
- Close with next steps, expected timelines and who to contact.
- Keep sentences short and free of clinical jargon.
Output format A script with headed sections, numbered questions, bracketed stage directions and a short closing block. About one page. Neutral, respectful tone. No medical advice, no interpretation of results.
Guardrails
- Use only the criteria and identifiers supplied. Do not invent criteria, protocol numbers or regulations.
- Flag any criterion that is ambiguous and say the principal investigator or sponsor must confirm it.
- State that final eligibility is confirmed by the investigator, not by the phone call.
Example Study: {{Type 2 diabetes device trial}}, protocol {{ABC-123}}, caller {{research nurse}}, target {{10 minutes}}.