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Customer service becomes a boardroom priority as AI adoption accelerates

Customer support

Survey finds over 70 percent of Japanese companies using generative AI in creative work do not disclose it

Creatives

Boston University student wins award for artificial intelligence short film about immigration

Creatives

SugarAI wins 2026 Sammy and CRMmys awards for AI sales and marketing CRM

Sales

CentSight launches AI finance platform and raises $1.5 million pre-seed

Finance

Belron legal operations team warns attorneys not to get too comfortable with AI

Legal

Private insurers use AI to price flood risk and expand coverage

Insurance

Linkhome Holdings acquires Mortgage One Group to launch GPU financing

Finance

Nebius announces AI Discovery Awards winners and previews healthcare platform

Healthcare

NTUC and IBF aim to upskill 100,000 finance professionals in AI over three years

Human resources

Corgi Insurance launches AI claims administration platform

Insurance

Consumers distrust AI-generated marketing as brands prioritize output over human connection

Marketing

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