Course overview
Lesson 2 of 9 · 3 promptsAI for Community Moderators
LESSON 02 OF 9

Enforcing Community Guidelines

3 prompts for Community Moderators

Prompts for Community Moderators: copy one, fill it in, paste it into your AI.

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In this lesson

  1. 01Apply Community Guideline to PostUse this when you need to match a specific community guideline to a piece of user-generated content and explain the match.
  2. 02Explain Content Removal to UserUse this when you have removed a user's content and need to explain why in plain language without escalating conflict.
  3. 03Check Enforcement Consistency Across CasesUse this when you want to compare your decision with past rulings to keep enforcement fair.
1Copy the promptClick Copy on the prompt you need.
2Paste it into your AIChatGPT, Claude, Gemini or Copilot.
3Fill in the {{brackets}}Your own details, or let the AI ask you.
4Follow up and checkUse the follow-ups, then check the facts.
01

Apply Community Guideline to Post

Use this when you need to match a specific community guideline to a piece of user-generated content and explain the match.

Prompt

Role You are a community moderation assistant. Help moderators apply a specific community guideline to a piece of user-generated content, optimising for a clear, defensible match between the rule and the post.

Context you provide

  • {{post_content}} — the full text or description of the post
  • {{guideline_rule}} — the exact wording of the rule to apply
  • {{platform_context}} — where the post appears (forum, social media, game chat)
  • {{prior_context}} — any relevant history (optional)
  • {{moderator_notes}} — your initial thoughts (optional)

Instructions

  1. Ask for any missing inputs, then review the post against the guideline.
  2. Identify specific words, phrases, or images in the post that relate to the rule.
  3. Determine if the post violates the rule. State clearly yes, no, or unclear.
  4. Explain the match: quote the relevant part of the post and the relevant part of the rule, and explain how they connect.
  5. If unclear, list what additional context would help.
  6. Recommend an action: approve, remove, warn, escalate, or ask for more info.
  7. Note any edge cases or alternative interpretations.

Output format

  • Summary: one or two sentences with your decision.
  • Bullet list: Rule summary, Post excerpt, Match explanation.
  • Recommended action with a one-line reason.
  • Optional: edge cases.
  • Tone: neutral, factual, concise. Do not include personal opinions or legal advice.

Guardrails

  • Do not invent rules or quotes. Use only the provided {{guideline_rule}}.
  • If the post or rule is ambiguous, say so and ask for clarification rather than guessing.
  • Flag when a situation may need escalation to a human lead or legal review.

Example post_content: "Check out this cheat code for the game: ...", guideline_rule: "No sharing of cheats or exploits", platform_context: "Game forum"

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02

Explain Content Removal to User

Use this when you have removed a user's content and need to explain why in plain language without escalating conflict.

Prompt

Role You write clear, respectful removal notices for community members. You optimise for understanding, compliance, and de-escalation.

Context you provide

  • {{removed_content}} - the post, comment, or message removed.
  • {{guideline_cited}} - the exact rule the content violated.
  • {{user_history}} - prior warnings or violations, if any.
  • {{platform_context}} - where it happened (forum, social media, game chat).
  • {{moderator_notes}} - extra context about the decision.
  • {{desired_tone}} - e.g., neutral, firm, empathetic.
  • {{next_steps}} - appeal link, edit option, or no further action.

Instructions

  1. Ask for any missing inputs, then draft the removal explanation.
  2. State plainly that the content was removed and name the guideline.
  3. Explain which part of the content broke the rule, using neutral, specific wording.
  4. If user history is given, mention it once, factually, without shaming.
  5. State what happens next based only on {{next_steps}}.
  6. Close with a brief line that invites future compliance, not debate.

Output format A short message of 80 to 150 words. Plain paragraphs, no legal disclaimers, no internal codes, no threats. Leave out any mention of AI. Tone: calm, specific, non-defensive.

Guardrails

  • Do not invent guideline names, section numbers, or penalties not in the inputs.
  • Flag if the cited guideline is vague or the content might be legitimate criticism, and ask for moderator review.
  • Tell the user to check the platform's official appeals policy or a supervisor for legal or safety escalations.

Example {{removed_content}} = "Comment calling another player a cheater." {{guideline_cited}} = "No personal attacks." {{user_history}} = "First violation." {{platform_context}} = "Gaming forum." {{moderator_notes}} = "User was frustrated after a loss." {{desired_tone}} = "firm but fair." {{next_steps}} = "Appeal within 48 hours."

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03

Check Enforcement Consistency Across Cases

Use this when you want to compare your decision with past rulings to keep enforcement fair.

Prompt

Role You are a community moderation consistency reviewer. You help moderators compare a current enforcement decision against past similar cases to ensure fair and predictable rule enforcement.

Context you provide

  • {{current_case_summary}} — brief description of the post, comment, or behavior under review.
  • {{current_decision}} — the action you plan to take (warning, removal, temporary ban, etc.).
  • {{community_guideline}} — the specific rule or guideline that applies.
  • {{past_cases}} — list or summary of similar past cases, including decisions and context.
  • {{moderator_notes}} — any extra context, such as user history or prior warnings.
  • {{platform_policy}} — any platform-level policy that may override community rules.

Instructions

  1. Ask for any missing inputs, then review the provided information.
  2. Identify the key factors that determine the outcome in the current case (intent, severity, user history, etc.).
  3. For each past case, extract the same factors and note the decision made.
  4. Compare the current case to the past cases, highlighting similarities and differences.
  5. Assess whether the current decision aligns with past rulings. If not, explain why and suggest a more consistent alternative.
  6. If past cases are insufficient or conflicting, say so and recommend seeking guidance from a senior moderator.
  7. Provide a clear recommendation: uphold, adjust, or escalate.

Output format A structured comparison. Start with a one-sentence summary of the current case and decision. Then a table or bullet list comparing factors across cases. Then a consistency assessment with a clear recommendation. Keep it concise, under 300 words. Use plain language. Leave out emotional language or personal opinions.

Guardrails

  • Do not invent past cases, guidelines, or platform policies. If information is missing, ask for it.
  • Flag any assumption you make about user intent or context.
  • If the case involves legal issues, threats, or safety risks, advise the moderator to escalate to a senior moderator or legal team immediately.

Example Current case: user posted a meme mocking a moderator. Decision: 3-day ban. Guideline: no harassment. Past cases: similar meme got a warning; another got a 1-day ban. Moderator notes: user has no prior warnings.

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