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Prompt course · 9 lessons · 22 prompts · 1 hour · Beginner

AI for Community Moderators

This prompt course gives community moderators ready-to-use prompts for reviewing reports, enforcing rules, and handling appeals. You will practice each prompt with real examples, so you can bring calm and consistency to every decision.

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What you'll learn

  • Review flagged content: Get a quick, fair summary of a reported post so you can decide what action to take.
  • Enforce guidelines: Apply your rules the same way every time and explain your decision in plain language.
  • Answer user reports: Reply to reports, including false alarms, with professional and timely messages.
  • Mediate disputes: Calm heated arguments and share a resolution without taking sides.
  • Document actions: Write clear records of bans and behavior patterns for your team to review.
  • Handle bans and appeals: Draft ban notices, warnings, and appeal responses that are fair and easy to understand.
  • Monitor chat channels: Catch up on long chats and spot rising conflicts before they boil over.
  • Escalate serious issues: Prepare concise, evidence-backed handoffs when a case needs higher authority.

What's inside

9 lessons · 22 prompts
  1. Before you start · framework course TIDD-EC Prompt Framework: Do, Don't and Precise InstructionsTIDD-EC fits community moderation because its do, don't, and precise instructions help you draft a clear removal notice for a harassing post.
  2. Start here Priya's Thursday, Two WaysA day in the life of a Community Moderator, before and after these prompts.
  3. 01 Lesson 1 · 3 prompts Reviewing Flagged Content
  4. 02 Lesson 2 · 3 prompts Enforcing Community Guidelines
  5. 03 Lesson 3 · 2 prompts Responding to User Reports
  6. 04 Lesson 4 · 3 prompts Mediating Disputes
  7. 05 Lesson 5 · 2 prompts Documenting Moderation Actions
  8. 06 Lesson 6 · 3 prompts Handling Bans and Appeals
  9. 07 Lesson 7 · 2 prompts Monitoring Chat Channels
  10. 08 Lesson 8 · 2 prompts Escalating Serious Issues
  11. 09 Lesson 9 · 2 prompts Updating Policy Documents

About this course

7 topics

Prompts for Fair, Clear Community Moderation

Moderation is a writing job as much as a judgment job. You write warnings, explanations, appeal responses, and reports for your team. This course gives you a set of prompts that turn those blank pages into clear first drafts you can refine.

Each lesson focuses on one common task, from reviewing flagged content to updating policy documents. You will see how the prompts work, how to adapt them to your community's tone, and how to keep your decisions fair and consistent.

  1. The lessons
    1. Reviewing Flagged Content: Get a fast, fair first read on reported posts and threads so you can decide what action to take.
    2. Enforcing Community Guidelines: Apply your rules consistently and explain decisions clearly to users.
    3. Responding to User Reports: Reply to reports and false alarms with professional, timely messages.
    4. Mediating Disputes: Calm conflicts and communicate resolutions without taking sides.
    5. Documenting Moderation Actions: Write clear, factual records of bans and behavior patterns for your team.
    6. Handling Bans and Appeals: Draft ban notices, warnings, and appeal responses that are fair and clear.
    7. Monitoring Chat Channels: Catch up on long chats and spot rising conflicts before they boil over.
    8. Escalating Serious Issues: Prepare concise, evidence-backed handoffs when a case needs higher authority.
    9. Updating Policy Documents: Write and revise community rules so they're clear and easy to follow.
  2. What This Course Covers

    The course covers nine core moderation tasks, from reviewing a flagged post to writing a ban appeal response. Each lesson gives you a prompt you can copy, paste, and adjust. You will also see how to use those prompts in ChatGPT, Claude, or Gemini.

  3. How the Lessons Connect

    The lessons follow the flow of a real moderation case. You start by reading a report, then decide on action, explain it to users, and document what you did. Later lessons handle disputes, appeals, and escalations. By the end, you have a complete toolkit for the whole cycle.

  4. How to Use the Prompts Well

    A prompt is just a clear request. The more context you give, the better the result. Paste in the reported post, your community rules, and any relevant history. Then read the AI's draft, check it against your guidelines, and edit it to sound like you. Never send an AI response without reviewing it first.

  5. Who This Course Is For

    This course is for community moderators, forum hosts, social media moderators, and gaming community managers. It is also useful for team leads who want their moderators to write more consistent responses. You do not need any technical background. If you already use a computer for moderation, you are ready.

  6. Safety and Privacy

    Moderation work involves sensitive information, from user reports to personal details. Always follow your company's privacy rules. Do not paste private user data into a public AI tool if your policy forbids it. When in doubt, anonymize the details or use an approved internal tool. The course shows you how to keep your community and your users safe.

  7. Your Next Step

    Start with the first lesson on reviewing flagged content. Pick a real report from your queue and try the prompt. Then move to the next lesson when you feel ready. Each step builds on the last, so you will soon have a habit that saves you time and keeps your decisions fair.