Agentic AI Set for 383 Percent Growth in Indian HR by 2027 as Reskilling Becomes Top Priority

Indian HR Leaders Anticipate 383% Growth in Agentic AI Adoption by 2027

Human Resource leaders in India are preparing for a significant shift as the adoption of agentic AI is expected to surge by 383% by 2027. This insight comes from a recent report based on a survey of 200 global HR executives, conducted by the American cloud software company Salesforce.

What is Agentic AI?

Agentic AI refers to technologies that enable AI agents to operate autonomously without human supervision. This type of AI is not just an emerging trend—it is becoming a core part of business strategies focused on improving productivity and operational efficiency.

Key Findings from the Report

• Indian Chief Human Resources Officers (CHROs) expect to redeploy nearly a quarter (24.7%) of their workforce as they integrate digital labor into their organizations.
• A strong majority (88%) of HR leaders plan to reskill employees to remain competitive in a workplace increasingly influenced by AI agents.
• Soft skills such as relationship-building and collaboration are expected to grow in importance, with 81% of HR leaders emphasizing their critical role alongside AI.

Despite this optimism, 88% of organizations have not yet fully implemented agentic AI, and 63% report that employees are unclear about how digital labor will affect their roles. This gap highlights the need for clear communication and training as AI agents become part of daily workflows.

Preparing for AI-Driven Workforce Changes

CHROs in India recognize that digital labor will reshape how work is done. About 85% believe that within five years, human employees and AI agents will work together routinely across most industries. However, only 12% of Indian organizations have fully adopted agentic AI, indicating many are still in early stages of planning and implementation.

With most businesses yet to embrace agentic AI, immediate focus areas include AI deployment, IT enhancements, and research and development to build organizational resilience.

Leadership Perspective

Nathalie Scardino, President and Chief People Officer at Salesforce, emphasized that this transformation demands a redesign of jobs and a commitment to continuous reskilling. Employees will need to develop new skills that combine human insight, AI understanding, and business acumen to succeed alongside digital agents.

What HR Professionals Should Focus On

• Reskilling Programs: Prioritize training initiatives that enhance both technical and interpersonal skills.
• Communication: Clearly explain how AI agents will change workflows to reduce uncertainty among employees.
• Workforce Planning: Strategically redeploy talent to optimize human-AI collaboration.

For HR professionals looking to deepen their understanding and skills in AI integration, exploring specialized courses can be valuable. Platforms like Complete AI Training offer relevant programs that cover AI tools, automation, and workforce transformation strategies.