askROI Debuts Advanced AI Agent to Transform Customer Service Efficiency and Satisfaction

askROI Launches AI Agent to Improve Customer Service Operations

June 06, 2025 — 11:10 am EDT

Hyperscale Data, Inc., through its subsidiary askROI, has introduced an advanced AI agent focused on enhancing customer service efficiency and satisfaction across multiple industries. This AI-driven tool leverages natural language processing and machine learning to provide real-time, context-aware support around the clock.

What This Means for Customer Support Teams

The askROI AI agent is built to improve response times and reduce the costs associated with customer service operations. It understands natural language, allowing it to interact with customers in a way that feels intuitive and personalized. Plus, it integrates seamlessly with existing CRM and helpdesk platforms, making adoption smoother for support teams.

By implementing this technology internally, askROI demonstrates confidence in its capabilities. Other subsidiaries of Hyperscale Data will gradually adopt the AI agent, which could lead to improved operational efficiency and customer satisfaction across the company’s portfolio.

Key Features of the askROI AI Agent

• 24/7 real-time customer support
• Natural language understanding for context-aware responses
• Integration with existing enterprise CRM and helpdesk systems
• Improved response times and reduced support costs

Company Strategy Update

Alongside this AI launch, Hyperscale Data plans to divest its subsidiary Ault Capital Group, Inc. (ACG) by the end of 2025. After this divestiture, the company will focus solely on operating data centers and supporting high-performance computing services, including continuing Bitcoin mining operations.

Considerations for Support Professionals

• Introducing AI agents like askROI’s can help reduce repetitive tasks, allowing support staff to focus on complex issues.
• Reliance on AI tools requires monitoring to prevent technology failures or customer dissatisfaction with automated interactions.
• Clear communication with customers about AI use can help maintain trust and transparency.

Frequently Asked Questions

What is the askROI AI Agent?
It’s an AI-powered tool designed to provide efficient, context-aware customer service support using natural language processing.

How does it improve customer service?
By delivering timely, relevant responses 24/7, it enhances customer satisfaction and reduces operational costs.

Where can I learn more about askROI?
Visit askROI.com for more details.

What subsidiaries does Hyperscale Data have?
They include askROI, Sentinum, Inc., and Ault Capital Group, Inc.

When is the ACG divestiture expected?
Around December 31, 2025, subject to shareholder agreements.

About Hyperscale Data, Inc.

Hyperscale Data operates data centers through its wholly owned subsidiary Sentinum, Inc., providing services such as digital asset mining, colocation, and hosting. Its diversified holding company, Ault Capital Group, invests in various industries including AI software, social gaming, defense, medical, and finance.

Following the planned divestiture of ACG, Hyperscale Data will concentrate on data center operations and high-performance computing services.

For investors and further information, contact Hyperscale Data at IR@hyperscaledata.com or call 1-888-753-2235.

Learn more about AI applications in customer support and related training at Complete AI Training.