Betterworks Adds Real-Time Talent Intelligence to Performance Management Platform
Betterworks released new AI-powered features designed to give managers real-time visibility into employee performance, skills, and readiness. The update shifts performance management from annual reviews toward continuous intelligence that feeds into workforce decisions.
The company's research found a significant gap between how HR leaders view their decision-making and what they actually deliver. While 58% describe their approach as proactive, only 16% say their talent decisions are predictive. That gap is costly: 73% of organizations report that workforce intelligence gaps have led to missed strategic initiatives, poor hiring, or inability to redeploy staff quickly.
What's New
The release centers on four interconnected features:
- Unified Talent Profiles - Real-time summaries of performance, capability, and readiness drawn from actual work rather than self-reported data. AI generates summaries of achievements and development areas.
- Skills Intelligence - The system infers capabilities from work signals like goals, outcomes, and feedback. Managers validate these inferences, combining automation with human judgment.
- Calibration - Tools for faster, more consistent performance assessments that reduce bias and manual work.
- Succession Planning - Leaders can identify who is ready for advancement and what skill gaps need closing.
The skills feature addresses a concrete problem. Betterworks' research shows most HR leaders believe they have complete skills data, yet the majority admit less than 75% of workforce skills are actually captured.
How It Works
Rather than waiting for annual reviews, the platform captures performance signals continuously-from goals, 1-on-1 conversations, and feedback. This eliminates the need for managers to feed data into separate systems.
Doug Dennerline, CEO of Betterworks, said: "Companies can no longer afford to make critical people decisions based on outdated reviews or fragmented talent data. Performance is how strategy gets executed."
The practical value for managers is straightforward. When launching a new project, you can identify who has the required skills rather than defaulting to titles. When planning succession, you see not just who is ready, but what development work is needed. During difficult workforce decisions, you have context and consistency behind your choices.
More than half of HR leaders surveyed said the single most valuable improvement would be AI-driven skills inference and real-time visibility into capabilities-the exact problem Betterworks is targeting.
For managers looking to strengthen decision-making with data, resources on AI for Management and AI for Human Resources offer practical guidance on implementing AI-driven tools in talent operations.
Your membership also unlocks:
