Citi Launches AI Assistant for Wealth Clients Built on Google's Gemini
Citigroup unveiled Citi Sky, an AI-powered assistant designed to help wealth clients access market insights and financial guidance. The tool, built using Google Cloud's Gemini Enterprise Agent Platform and Google DeepMind's avatar technology, will roll out to Citigold clients this summer.
Citi Sky operates as a conversational agent with voice and video capabilities. It delivers real-time financial guidance-such as alerts for certificate of deposit maturities-and connects clients with market insights from Citi Wealth's Chief Investment Office. The system launches in English and Spanish.
How It Works Alongside Advisors
The assistant does not replace financial advisors. Instead, it extends their capacity by handling routine inquiries and providing clients with immediate answers to questions like "Am I financially okay?" Andy Sieg, head of Wealth at Citi, said the shift moves clients from navigating multiple apps and scheduling calls to simply asking for what they need.
Citi plans to add advisors in coming years, treating Citi Sky as a tool that deepens advisor impact rather than reduces headcount.
Technical Foundation
The system runs on Google's full AI stack. Citi worked with Google DeepMind's applied team to build the virtual persona and enable low-latency audio and video conversations. The interactions are secured on a grounded data foundation and designed to meet regulatory standards.
Thomas Kurian, CEO of Google Cloud, said the partnership demonstrates how frontier models can turn data into actionable intelligence for investors at scale.
What This Means for Management
For wealth management leaders, Citi Sky represents a concrete example of how generative AI and LLM systems integrate into client-facing operations. The phased rollout approach-starting with one client segment-allows teams to measure adoption, refine workflows, and plan for broader deployment.
The partnership also signals how financial institutions are building AI for executives and strategy at the business unit level, not just in back-office operations. Citi's multi-year partnership with Google Cloud shows that this requires sustained technical investment and cross-functional alignment between wealth, technology, and marketing teams.
The rollout begins this summer for eligible clients in the U.S.
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