Freedom Forever launches Raya AI tool to streamline solar project management and support

Freedom Forever Launches AI-Powered Customer Management Tool for Solar Sales

Freedom Forever, a leading residential solar installation company and the top-ranked Residential Solar Contractor in 2024, has introduced Raya, an AI-based tool aimed at improving project support and pipeline management for sales teams.

Built on Lightspeed, Freedom Forever’s proprietary customer relationship management (CRM) and operational platform, Raya offers sales partners real-time insights, automated issue resolution, and 24/7 phone support nationwide. This tool enhances access to critical project details, helping teams stay informed and responsive.

What Raya Brings to Sales Management

• Real-time project updates: Sales reps get instant information on project status without delays.
• Automated issue resolution: Common problems are addressed quickly, reducing bottlenecks.
• 24/7 support: Continuous phone assistance ensures questions are answered promptly.

Raya leverages the data infrastructure and integrated sales resources within Lightspeed to streamline workflows. Sales partners can easily retrieve project details and resolve tickets, which helps speed up solar installation processes and boosts customer satisfaction.

Leadership Perspective

Zachary Bloom, CTO at Freedom Forever, highlighted the impact of this new tool: “Lightspeed has been the foundation of our growth, driving efficiency and scalability. Raya enhances this by offering AI-driven, real-time access to project information and support for our sales partners.”

Rob Richardson, VP of Product, added, “By expanding Lightspeed’s capabilities with Raya, we’re equipping our partners with resources that give them an edge unmatched by other companies in solar.”

For sales and management professionals in the solar industry, Raya represents a practical advancement in managing customer relationships and project pipelines. Tools like this demonstrate how AI can improve operational efficiency and customer experience in a competitive market.

To explore how AI tools can further enhance your sales processes, consider checking out Complete AI Training, which offers courses tailored to sales and management roles.