IFS Launches First Industrial AI Agent Workforce with Acquisition of TheLoops

IFS Acquires TheLoops to Launch Industrial AI Workforce for Mission-Critical Operations

San Jose, USA, June 26, 2025 – IFS, a leading provider of enterprise cloud and Industrial AI software, has acquired TheLoops, a pioneer in autonomous AI agent technology. This move positions IFS as the first vendor to offer an AI agent platform tailored specifically for industries managing mission-critical assets and processes.

This acquisition marks a shift from traditional enterprise software that tracks work to software that actively performs tasks. IFS now delivers an enterprise-grade AI agent platform focused on resilience, productivity, and measurable returns. These AI agents act as co-workers rather than co-pilots, integrating securely and governed from day one.

What This Means for Operations

Mark Moffat, CEO of IFS, highlighted the opportunity AI brings to mission-critical industries: enabling transformation in processes and operational efficiency. The platform introduces intelligent digital teammates that:

• Understand your business and industry language from the start
• Follow your rules and security protocols
• Operate securely within existing workflows

With TheLoops technology embedded, IFS offers a scalable Industrial AI platform that is agentic and actionable, extending its leadership in this space.

How TheLoops Enhances IFS Solutions

TheLoops brings a multi-agent environment where autonomous AI agents are composable, governed, and semantically aware of their surroundings. This means the AI agents:

• Grasp industry and business semantics
• Work alongside human teams in real enterprise workflows
• Comply with security, data access, and compliance standards set by customers
• Collaborate across specialized domains with other agents

This setup ushers in new automation capabilities where agents continuously search, reason, and act to streamline operations, increase capacity, and free skilled workers for higher-value activities. It goes beyond traditional AI’s pattern recognition, enabling autonomous decision-making and execution.

Insights from TheLoops and Industry Experts

Somya Kapoor, CEO of TheLoops, explained their mission: to deliver AI that drives action, not just insight. Joining IFS allows them to scale their vision globally, providing AI agents that understand industrial complexity and operate securely and ethically.

Aly Pinder, Research Vice President at IDC, emphasized the significance of this deal for asset-intensive and service-focused industries. He noted that agentic decision-making will help organizations rethink their digital workforce and improve customer service. IFS is well positioned to lead this shift with intelligent automation that is situationally aware and operationally impactful.

About IFS

IFS provides Industrial AI and enterprise software for businesses that manufacture goods, maintain complex assets, and manage service operations. Their AI-powered platform, IFS Cloud, supports Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), and Field Service Management (FSM).

Founded in 1983, IFS has grown into a global leader with over 7,000 employees in 80 countries. The company is known for its customer-centric approach, agility, and trust, consistently delivering value and supporting strategic transformations.

Learn more about Industrial AI and enterprise software solutions at Complete AI Training.