Infosys BPM Launches Autonomous AI Agents for Next-Level Invoice Processing and Efficiency

Infosys BPM Launches Autonomous AI Agents for Invoice Processing

Infosys BPM has introduced AI agents within its Infosys Accounts Payable on Cloud solution to automate invoice processing. This new approach shifts from a human-driven, AI-supported model to an autonomous AI-first system, improving both speed and accuracy in finance operations.

The AI agents operate independently, equipped with advanced decision-making abilities to manage complex business scenarios efficiently. They handle end-to-end workflow management by adapting to changing business rules and executing intricate tasks with minimal human intervention. This automation is designed to enhance operational efficiency and allow businesses to scale their financial processes effectively.

Technology and Collaboration

The solution integrates Microsoft’s AI stack, including Azure AI Foundry and other large language models, combined with Infosys’s custom AI agents. Leveraging Azure’s Cognitive Services and Platform-as-a-Service (PaaS) offerings, it delivers scalable and enterprise-ready AI capabilities.

This development involved close collaboration with Americana Restaurants, a leading quick service and dining company operating over 2,600 restaurants across the Middle East, North Africa, and Kazakhstan. Following a successful initial deployment of the Accounts Payable on Cloud solution, Infosys BPM is now enhancing it with Agentic AI to further reduce manual tasks and improve accuracy.

Client and Partner Insights

Harsh Bansal, CFO and Chief Growth Officer at Americana Restaurants, stated, "Intelligent automation is key to achieving greater efficiency and agility as we grow. With AI-powered invoice processing, we have accelerated workflows and improved accuracy. The addition of Agentic AI reduces manual dependencies and brings more intelligence and autonomy into our processes."

Stephen Boyle, Global Leader for GSIs, ESIs, and Advisories at Microsoft, commented, "Infosys BPM’s integration of Microsoft AI agents showcases how AI can simplify complex workflows and improve critical business operations. This innovation highlights the potential of intelligent automation in finance."

Anantha Radhakrishnan, CEO & Managing Director of Infosys BPM, added, "By combining Infosys Topaz with a multi-agent AI framework and Microsoft’s AI technologies, we have created an autonomous solution that adapts and evolves. This demonstrates our dedication to delivering meaningful innovation and business value in finance and accounting."

What Finance Professionals Should Know

• The Agentic AI-powered Accounts Payable on Cloud solution reduces manual intervention in invoice processing, freeing finance teams to focus on higher-value tasks.
• It supports dynamic workflows that can adjust to evolving business requirements, enhancing accuracy and operational speed.
• Integration with Microsoft’s AI stack ensures scalability and enterprise readiness, critical for large organizations managing high volumes of transactions.

For finance professionals aiming to understand how AI can improve accounts payable and other finance functions, exploring AI automation tools and training can be beneficial. Resources such as AI tools for finance offer practical insights into available technologies.

About Infosys

Infosys is a global leader in digital services and consulting, with over 300,000 employees supporting clients in more than 56 countries. With decades of experience, Infosys helps enterprises adopt cloud and AI-driven transformations to improve business agility and operational efficiency. The company is committed to sustainability, inclusive workplaces, and delivering continuous innovation. Learn more at infosys.com.