JAGGAER Sets New Standard for Ethical AI in Procurement with ISO/IEC 42001 Certification

JAGGAER Achieves ISO/IEC 42001 Certification for AI Management System

JAGGAER, a leading company in Source-to-Pay (S2P) and supplier collaboration, has become the first in its industry to earn the ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System (AIMS). This certification highlights JAGGAER’s commitment to responsible and ethical AI development and deployment within procurement technology.

ISO/IEC 42001 is the world’s first international standard dedicated to AI management systems. It guides organizations in establishing, implementing, maintaining, and improving systems that handle AI responsibly. The standard focuses on trustworthiness, transparency, accountability, and mitigating risks related to AI.

Setting a New Standard for Responsible AI

Gopinath Polavarapu, Chief Digital and AI Officer at JAGGAER, emphasized that this certification is more than compliance. It reflects the company's dedication to building AI systems grounded in trust and transparency. The achievement sets a new benchmark for responsible AI in the S2P sector, helping customers make smarter and safer decisions.

The certification confirms that all AI-driven features in the JAGGAER One platform are developed and operated with strong attention to ethical considerations, data governance, security, and continuous improvement. This approach is essential as AI continues to transform procurement processes.

Ensuring Security and Fairness in AI

Michael Garvin, Chief Information Security Officer at JAGGAER, pointed out that ISO 42001 certification delivers real value and confidence to customers. It assures that AI solutions follow clear ethical principles and effectively manage risks such as security threats and bias.

By proactively addressing these risks, JAGGAER ensures that customers can rely on their AI tools while keeping data and operations secure. This achievement reflects the company’s long-standing commitment to trust and transparency in AI technology.

Impact on Procurement and Supplier Collaboration

JAGGAER’s AI-powered solutions aim to optimize procurement workflows, strengthen supplier relationships, and provide actionable insights from spending data. The ISO/IEC 42001 certification further establishes JAGGAER as a trusted partner for organizations advancing their digital transformation.

About JAGGAER

JAGGAER is a global leader in enterprise procurement and supplier collaboration. With over 30 years of experience, it offers AI-powered, industry-specific solutions and services through the JAGGAER One platform. The company supports both direct and indirect procurement needs, upstream and downstream processes, helping organizations automate complex workflows while maintaining accountability and resilience.

JAGGAER’s 1,200 employees focus on helping customers improve decision-making and accelerate business outcomes with intelligent source-to-pay solutions.

For those interested in expanding their knowledge of AI systems and ethical AI practices, exploring relevant courses can be valuable. Resources like Complete AI Training certifications offer practical guidance on AI management and governance.