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Mastercard Launches Max AI Benefits Assistant With C6 Bank

Mastercard launched an AI assistant with C6 Bank that helps cardholders find relevant account benefits using their location and activity data.

Mastercard has introduced Max, an AI-powered benefits assistant, through a launch with C6 Bank. The tool is designed to help cardholders identify relevant benefits tied to their accounts by analyzing eligibility criteria, location data and current activity.

The product demonstrates how financial assistants can convert complex entitlements into contextual service for users. At the same time, the design increases requirements around privacy and explanation, reflecting the need for clear handling of personal data and transparent reasoning when automated systems surface benefit options.

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