NexMedia Launches ChatGPT AI for 24/7 Personalized Sales and Seamless Customer Experience

NexMedia Launches ChatGPT-Powered AI to Transform Sales Interactions

NexMedia, a leader in combining digital marketing with sales solutions, has introduced a ChatGPT-based generative AI feature on the official website of "Jeonju Raon Private Personal." This new platform, rolling out this month in Jeonju, Jeollabuk-do, marks a shift in how sales services engage customers in the domestic market.

Real-Time AI Interaction Enhances Customer Experience

The platform offers a unique user experience compared to traditional sales sites. Visitors can interact directly with the AI in real time without needing to wait for a human consultant. This allows immediate access to information about subscription details, schedules, and contract processes.

Notably, the AI assistant is available 24/7, including nights and weekends, effectively serving as a "smart counselor" ready to answer inquiries anytime. This continuous availability removes common friction points and accelerates customer engagement.

Integrated System Streamlines Sales Workflow

NexMedia has connected this AI feature with its existing sales INSIGHT CRM, smart consultation timelines, and QR-based visit reservation systems. This integration enables customers to complete all steps—from consultation to reservation and contract signing—within a single, seamless platform.

Shifting from Passive to Active Marketing

Unlike conventional sales websites that simply provide static information, the ChatGPT-based platform actively responds to customer questions as they arise. This real-time interaction turns the sales site into an engaging marketing hub, increasing responsiveness and customer satisfaction.

A NexMedia representative emphasized that enhancing customer experience through technology is central to this initiative.

Proven Technology and Industry Experience

Since its founding in 2015, NexMedia has offered comprehensive services including platform development, online marketing, e-commerce, and system integration maintenance. The company has maintained steady growth for ten years and earned certifications such as Inno-Biz, venture company status, and recognition for its corporate-affiliated research institute.

With experience managing over 300 pre-sale projects, NexMedia applies its proprietary tools like INSIGHT CRM, an unranked subscription acceptance system, and an option contract simulator to optimize sales performance in the field.

Looking Ahead: Technology and Trust at the Core

The deployment of ChatGPT on the "Jeonju Raon Private Personal" site stands as a clear example of NexMedia’s technology-driven approach. The company plans to continue expanding its technological innovations while focusing on customer-centric methods that build trust and reshape future sales markets.

Sales professionals interested in leveraging AI to improve customer interactions may find value in exploring related resources and courses on ChatGPT and AI-driven sales tools.