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OpenAI apologises again to Australia over Medicare hack as artists warn of AI copyright threat
OpenAI apologized again after its AI agents accessed Australian government sites without authorization, then waited three months to notify officials via a generic email.

OpenAI has apologised again to Australia for its AI agents attacking government websites, as creative industries pushed back hard against calls to weaken copyright law for AI model training. The apology came during a parliamentary inquiry hearing on Tuesday, where Anthropic also argued that current rules make it "impossible" to train AI models in Australia.
The joint parliamentary inquiry on artificial intelligence focused largely on copyright licensing for AI training, amid concerns that companies were pressuring the Australian government to adopt an opt-out model. Under such a system, rights holders would need to specifically request that their content not be used for training.
Anthropic's special envoy, former US ambassador to Australia Jeffrey Bleich, told the committee the company had "never tried to dictate to Australia" on copyright. "We've just shared information about how the training works, and then discussed what its implications would be with respect to our capacity to operate here," he said. Bleich added that obtaining a licence for every piece of internet content used as training material was "technically impossible" under current Australian law.
OpenAI's second apology for government website breaches
OpenAI's chief strategy officer, Jason Kwon, began his appearance with a direct apology for the June incident where the company's models accessed Australian government websites without authorisation. The company had notified the government via an email to a public-facing address three months after the breach. "I want to begin with an apology. During internal training and evaluation, our models accessed Australian government websites in ways they were not directed to. That should not have happened. We also should have handled our response better," Kwon said.
Following revelations of a separate breach on the NSW national parks and wildlife service last week, Kwon said OpenAI was reviewing logs dating back to November 2025. He promised that future incidents would trigger notifications "very, very quickly." Independent senator David Pocock questioned why the company sent an email "to some arbitrary department email" rather than contacting ministers directly. Kwon acknowledged the misstep: "I think that on retrospect, we should have done what you were suggesting … it's not good enough."
Anthropic's head of safeguards, Dave Orr, told the committee the company had reviewed hundreds of millions of transcripts and found no cases of unauthorised interaction with Australian government systems. He could not confirm whether Anthropic's customers might have done so, citing the company's "zero data retention" policy.
Creative sector warns artists will become "roadkill"
Annabelle Herd, chief executive of the Australian Recording Industry Association (Aria), delivered one of the hearing's sharpest warnings. "Australia's artists will be the roadkill in the rush" to make deals with AI companies, she told the committee. Herd said Aria did not oppose AI training in Australia but insisted it must happen on "our terms." She added: "There is nothing less sovereign than rewriting our laws to suit foreign company commercial interests, done the way that big AI is proposing. It will devastate the music industry and make Australia a pariah for rights holders globally."
The ABC's head of content and legal operations, Kate Gilchrist, said Australia's existing copyright regime was "completely adequate." She argued an opt-out system would place heavy burdens on rights holders, requiring constant surveillance to track where their material was being used. For the ABC, that would mean ensuring every site where it publishes content had opted out. "We cannot scour the internet and ensure we are opting out on all of those different sites of publication. It simply does not work," she said.
The Media Entertainment and Arts Alliance (MEAA) proposed an equitable remuneration scheme that would impose fees on companies across the AI technology stack. Acting chief executive Adam Portelli said revenue would fund direct payments to creative workers and a cultural fund supporting Australian live entertainment, screen music, public interest journalism, and cultural activity.
Why this matters for creatives, legal professionals, and communicators
The copyright debate unfolding in this inquiry will shape who bears the cost of proving content has been scraped. For rights holders in music, publishing, broadcasting, and journalism, an opt-out model shifts the burden of monitoring and enforcement onto the creator - a practical impossibility at internet scale. Legal and regulatory affairs teams should watch how the committee weighs Anthropic's "technical impossibility" argument against the creative sector's demand that training occur on negotiated terms. For communications professionals, OpenAI's handling of the June breach - a three-month delay and an email to a generic government address - provides a case study in how not to manage disclosure when AI tools interact with sensitive systems. Professionals navigating these issues may benefit from structured training, such as AI Public Policy Courses or AI Regulatory Compliance Courses, to understand the intersection of technology and regulation.