Pete & Gabi expands Olivia AI platform to handle sales calls, customer reactivation, and appointment scheduling

Pete & Gabi Expands Olivia AI to Automate Sales Calls and Appointment Scheduling

Pete & Gabi has expanded its AI voice automation platform, Olivia AI, to handle inbound sales, customer reactivation, and appointment scheduling. The system makes phone calls 24/7 without requiring additional staff or manual follow-up.

The platform identifies inactive customer accounts, initiates contact, handles objections, and transfers qualified leads to live representatives. After each call, it automatically updates CRM records and schedules appointments without human intervention.

How It Works

Olivia AI integrates with existing CRM systems including Salesforce, HubSpot, Pipedrive, and Zoho. It personalizes conversations based on time zones, holidays, and customer history, then synchronizes data in real time.

Companies can go live on the platform within one to two weeks. The setup involves connecting a CRM, customizing conversation flows, and choosing between native calling through Olivia AI or routing through existing call center infrastructure.

The system has been used across healthcare, finance, real estate, insurance, and automotive sectors. It recovers revenue from lapsed customers while maintaining normal daily operations.

What Sales Teams Get

Sales teams can focus on qualified leads instead of cold outreach. Olivia AI handles lead qualification, objection resolution, and meeting scheduling automatically, then delivers post-call reports in a central location.

The approach addresses a common business problem: recovering revenue from inactive accounts at scale without hiring additional staff. For more on how AI for Sales is reshaping outreach strategies, see how other platforms are automating similar workflows.

Pete & Gabi is owned by Peterson Technology Partners and operates across the United States.