PlanRadar launched AI Agents on Aug. 19, a feature that automatically completes routine follow-up tasks in construction, facility management, and real estate projects. The agents handle actions like responding to Requests for Information (RFIs) without waiting for manual approval, which the company says cuts first-response time from hours to minutes.
The system is built on a specific trade-off: the software acts on its own, but humans set the boundaries. Customers build agents using natural language prompts or pick from ready-made templates. The Response agent, for example, reads an incoming RFI, searches project documents, and drafts a reply with the source named. Every action is logged and attributed to the agent that performed it.
How the agents work
PlanRadar customers can test what an agent will do before it goes live. Each agent runs against its creator's access permissions, so it can't reach data the person who built it couldn't see. The company also offers Forward Deployed Engineers to help teams identify and build the most useful automation use cases.
The agents run on existing project data within PlanRadar's ISO-certified security standards, with no change to how data is stored or processed. They're available across all PlanRadar plans as part of the platform's AI features.
Ibrahim Imam, PlanRadar Group Co-CEO, said the goal is to let routine work handle itself without surrendering control. "Our agents catch what could otherwise slip through and turn into rework, so project teams can focus on the judgement calls only people can make," he said.
Clemens Hammerl, Chief Product Officer, framed the design philosophy in practical terms. "Building an AI Agent is like briefing a new teammate, easy to describe in your own words, and ready to act every time you need it," he said. "Every agent is built on that same principle, real autonomy that doesn't exist, accountability."
For teams already using AI for Real Estate & Construction, the distinction matters: the agent does the work, but the human defines the scope.
Who benefits most
General contractors, specialty contractors, and project managers typically handle the highest volumes of issues and inspections. Those are the roles where follow-up tasks accumulate fastest, and where automated responses to routine inquiries can free up the most time.
The company positions this as the first release in a broader roadmap for expanding what agents can do. The mechanics of building and deploying these systems are part of the broader shift toward AI Agents & Automation in field operations.
Why this matters for real estate and construction professionals
The practical takeaway: if your team spends hours each week answering RFIs, chasing document approvals, or logging inspection follow-ups, this is the type of tool that removes the bottleneck. The trade-off is that someone on your team needs to define the rules and review what the agent does before it runs. The time saved on routine follow-up is real, but it comes with a setup cost and a need to audit what the automation produces.
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