Scott Jackson Reveals How AI Is Transforming Software Development and Why Human Strategy Still Matters

Scott Jackson explains how AI speeds up software development but demands strong human oversight to avoid errors. Agencies must focus on strategy, not just coding.

Categorized in: AI News IT and Development
Published on: May 28, 2025
Scott Jackson Reveals How AI Is Transforming Software Development and Why Human Strategy Still Matters

Scott Jackson on How AI Is Disrupting Software Development

Scott Jackson, CEO and founder of Essential Designs, recently shared insights with DesignRush on how artificial intelligence is changing custom software development. With over 20 years of experience, Jackson explains why AI is shifting the way software agencies operate and what it takes to stay competitive.

"Development has gotten faster, cheaper, and way more unpredictable," Jackson says. "Half the work is arguing with AI to stop overbuilding. The other half is using it to deliver in half the time."

How AI Is Changing Software Development

  • Faster development doesn’t always mean better outcomes; it can introduce new risks.
  • AI tools are empowering business users with more control over technical workflows.
  • Agencies need to focus on strategic thinking and oversight to remain relevant as AI handles more technical tasks.
  • Human judgment and monitoring are still essential to ensure quality and accuracy.

Jackson highlights a project where Essential Designs used AI to process over 100,000 insurance forms. The AI system flagged errors and sped up processing but required constant human oversight to maintain accuracy. This example shows that AI works best when combined with clear strategy and active human involvement.

"Design the problem first, not the tool," Jackson advises. "If you start with 'let's add AI,' you're already lost."

What Agencies Must Do

With AI taking on more coding and testing tasks, agencies must shift their focus to problem definition, strategic oversight, and client collaboration. The goal is to guide AI tools effectively rather than rely on them blindly.

The blend of AI speed and human insight can help agencies deliver software faster and smarter, but only if they control how AI is applied.

About Essential Designs

Essential Designs specializes in mobile, web, and business platform applications. Their services include UI/UX design, software development, and ongoing support. Their process covers planning, wireframing, coding, testing, and deployment with strong client collaboration throughout.

About DesignRush

DesignRush is a B2B marketplace and media platform that connects businesses with agencies. They offer expert reviews, agency rankings, awards, and personalized recommendations for vetted projects.

For those interested in expanding their AI skills and how to integrate AI effectively in software development, Complete AI Training offers a range of courses tailored for IT and development professionals.