Artificial intelligence has become a top priority for human resources departments, with 60% of HR professionals now calling it a major focus across functions, according to a survey of 1,811 industry professionals conducted in May 2026. The findings show organisations are turning to AI to speed up processes, cut costs, and reshape workforce planning.
Efficiency and cost reduction top the list
The survey, titled 'AI As The New HR Priority - Efficiency, Cost and Workforce Impact' by Genius HRTech DigiPoll, found that 60% of respondents identified improving efficiency and productivity as the primary driver for AI adoption. Another 20% said their organisations are using AI to reduce costs and optimize workforce management. Overall, 60% of professionals said AI is now a top priority, while 15% pointed to its growing importance in recruitment, onboarding, and routine operations.
AI speeds up daily HR tasks
Adoption is already delivering measurable results. According to the report, 42% of respondents reported significant improvements in the speed and efficiency of HR processes, and another 29% noted moderate gains. Automation is making recruitment, onboarding, and employee services faster and less manual.
Workforce planning moves to skill-first models
Beyond process improvements, AI is changing how companies structure their teams. The survey showed that 42% of HR professionals believe AI is reducing reliance on manual or repetitive roles, while 37% said it enables smarter workforce planning. This points to a shift toward technology-enabled, skill-first organisations where routine tasks are automated and strategic work is prioritised.
Why this matters for HR professionals
The push toward AI in HR means professionals must develop new skills to manage automated systems and interpret data-driven insights. Upskilling in artificial intelligence is no longer optional-it's a requirement for staying relevant. HR leaders can start by exploring structured learning paths, such as AI for HR Managers Courses, to build practical expertise. For broader guidance, resources on AI for Human Resources can help teams understand how automation changes every aspect of the function.
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