Tripleseat and AddSalt Partner to Help Venues Capture Event Leads 24/7 with Voice AI Integration

Tripleseat and AddSalt Join Forces to Capture Event Leads Around the Clock

Tripleseat, a leader in event management software for hospitality venues worldwide, has announced a new partnership with AddSalt, a voice AI service trusted by restaurants. This integration ensures venues never miss an event lead, capturing enquiries 24/7 through AddSalt’s voice AI host.

AddSalt’s AI host is built specifically for hospitality, answering calls with context, care, and precision. It seamlessly passes event leads directly into Tripleseat’s platform, eliminating missed opportunities and helping venues maximize their booking potential.

Why This Matters for Hospitality and Events Professionals

More than 18,000 venues in over 30 countries rely on Tripleseat to automate and centralize event management. Big names like Hawksmoor, Gaucho, and Nobu have seen an average 30% boost in event revenue using Tripleseat. Now, with AddSalt’s voice AI integrated, venues can capture leads even when staff aren’t available to answer calls.

This means your venue can respond to inquiries immediately, providing a better customer experience and increasing the chance of booking events that might otherwise be lost.

Voicing the Benefits: Insights from Tripleseat and AddSalt

• Nikki Perry, VP Product at Tripleseat highlights the value of combining AI insights with event management to help customers work smarter, personalize experiences, and grow revenue.
• Chris Curran, Co-Founder and CEO of AddSalt emphasizes that their AI host delivers human-like, always-on service, which is especially valuable for high-volume hospitality operators.

Both companies stress that venues need to be customers of both Tripleseat and AddSalt to access this integration.

About Tripleseat

Tripleseat is a sales and event management platform empowering over 18,000 venues globally to streamline event planning and increase sales. Their platform has helped book over 10 million events and generate £13.5 billion in event leads.

For more information on this integration and how it can support your venue, visit the Tripleseat Partner Marketplace.