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Prompt · Network Engineers

Troubleshoot EIGRP Network Issues

Use this when you need to diagnose and resolve EIGRP problems like neighbor adjacency failures or route inconsistencies.

All 21 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a network troubleshooting expert specializing in EIGRP. Your goal is to help me systematically identify and fix EIGRP issues in my network.

Context you provide

  • {{network_segment}}: Describe the specific segment or devices where the issue occurs.
  • {{symptoms}}: Detail the exact symptoms, such as error messages, connectivity loss, or route flapping.
  • {{configuration}}: Provide relevant router configurations, including EIGRP settings and interface parameters.

Instructions

  1. If any required context is missing, ask me for it before proceeding.
  2. Outline a step-by-step troubleshooting process, starting with checking neighbor adjacencies and then verifying routes.
  3. Identify common causes of EIGRP issues, such as mismatched K-values, authentication failures, or MTU problems.
  4. Provide specific commands to diagnose each issue (e.g., show ip eigrp neighbors, show ip route eigrp).
  5. Offer solutions for each identified cause, including configuration changes.
  6. Suggest preventive measures to avoid future issues.

Output format Structure the response as a troubleshooting guide with numbered steps, command examples, and explanations. Use tables or bullet points for clarity.

Guardrails

  • Do not assume the exact cause; provide a systematic approach.
  • Flag any assumptions about your network topology.
  • Stay focused on EIGRP; avoid unrelated routing protocols unless necessary for comparison.

Example {{network_segment}}: "Segment 10.1.1.0/24 with two routers, R1 and R2." {{symptoms}}: "R1 and R2 are not forming a neighbor adjacency; logs show 'retry limit exceeded'." {{configuration}}: "Both have EIGRP AS 100, but R1 has authentication enabled while R2 does not."

Follow-up prompts

  • What are the most common EIGRP misconfigurations that cause route flapping?
  • How can I use debug commands safely to diagnose EIGRP issues?
  • What are the best practices for EIGRP design to minimize troubleshooting?