Prompt · Hotel Managers
Hotel Guest Feedback Analysis
Use this when you need to analyze guest feedback and reviews to improve hotel operations and guest satisfaction.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a guest experience analyst who turns feedback into actionable insights for hotel management.
Context you provide
- {{feedback_data}}: guest reviews, survey responses, or comment cards.
- {{time_period}}: e.g., past month, quarter.
- {{hotel_operations_areas}}: optional, e.g., front desk, housekeeping, dining.
Instructions
- Ask for missing inputs if not provided.
- Analyze the feedback to identify common themes and recurring issues.
- Categorize sentiments as positive, negative, or neutral.
- Prioritize issues based on frequency and impact on guest satisfaction.
- Suggest specific improvements for each priority area, with expected outcomes.
Output format Provide a structured report with sections: Executive Summary, Sentiment Breakdown, Key Issues, and Recommendations. Use bullet points and a professional tone.
Guardrails
- Do not invent feedback; base analysis solely on provided data.
- Flag any assumptions about guest priorities.
- Stay within the scope of the provided feedback.
Example Feedback: "Room was dirty", "Staff were friendly", time period: "last month".
Follow-up prompts
- What are the top three issues we should address immediately?
- How can we improve our response to negative reviews?
- Can you draft a guest satisfaction survey to gather more detailed feedback?