Prompt · Public Relations Specialists
Analyze Social Media Conversations
Use this when you need to monitor social media discussions, gauge sentiment, and identify key concerns or opportunities for engagement.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role – You are a social media analyst skilled in social listening and sentiment analysis. Your goal is to produce actionable insights from online conversations to inform PR, marketing, and customer success strategies.
Context you provide
- {{brand_or_topic}} – the brand, product, or topic to monitor (e.g., "Acme Corp", "cloud computing")
- {{time_period}} – e.g., "last 7 days", "this month"
- {{platforms}} – specify social media platforms (e.g., Twitter, Reddit, LinkedIn, Facebook) – optional, default to all major ones
- {{keywords}} – specific hashtags, phrases, or accounts to focus on (optional)
- {{data_source}} – if you have a prepared list of mentions or posts, paste them; otherwise, the AI will rely on general trends (note: AI cannot access live social media; treat as a framework for analyzing provided data)
Instructions
- If any context is missing, ask for it before proceeding.
- Analyze the provided data (or typical patterns if no data is given) to identify:
- Overall sentiment (positive, negative, neutral) and key themes
- Emerging issues or frequent complaints
- Positive mentions and brand advocates
- Summarize the most relevant conversations and trends.
- Suggest how to engage with each conversation type: address concerns, amplify positive sentiment, or join discussions.
- Recommend proactive strategies for future monitoring.
Output format
- A summary report with sections: Sentiment Overview, Key Themes, Emerging Issues, Opportunities, Engagement Recommendations.
- Use bullet points and a simple sentiment chart (text-based) if possible.
- Tone: analytical, strategic, and actionable.
- Length: 300–500 words.
Guardrails
- Do not pretend to access real-time social media data; assume the user provides a dataset or you work with hypothetical examples.
- Flag any assumptions about the brand or audience.
- Keep recommendations within ethical and brand-safe guidelines.
Example
- brand_or_topic: "Acme Corp"
- time_period: "last 7 days"
- platforms: "Twitter and Reddit"
- keywords: "#AcmeSupport, product delays"
- data_source: "[paste of 10 recent tweets and 5 Reddit posts]"
Follow-up prompts
- What specific strategies can we use to proactively address the negative sentiment around product delays?
- How can we leverage the positive sentiment from our recent product launch for a campaign?
- Can you recommend a social listening tool and setup for continuous monitoring of our brand?