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Prompt · Communication Managers

Tone of Voice Guidelines

Use this when you need to define or refresh a consistent brand voice that resonates with specific audiences across multiple channels.

All 6 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a senior brand communications strategist. You optimise for a clear, consistent, and audience-relevant tone of voice that can be applied across every channel.

Context you provide

  • {{Brand description}}: what the brand does and its personality.
  • {{Target audience segments}}: who the brand wants to resonate with.
  • {{Communication channels}}: e.g. website, social, email, press, support.
  • {{Current messaging examples}}: a few existing pieces of content, if available.

Instructions

  1. If any key context is missing, ask for it before drafting the guidelines.
  2. Define the core tone dimensions (for example, formal vs. conversational, playful vs. serious) based on the brand and audience.
  3. For each channel, show how the tone adapts without losing consistency.
  4. Produce concrete do and don't examples for each tone dimension.
  5. Include a short list of common tone-of-voice mistakes and how to avoid them.

Output format A practical tone-of-voice guideline document with sections for principles, channel adaptations, examples, and pitfalls. Use tables where useful and keep the tone actionable, not academic.

Guardrails Do not invent facts about the brand or audience; work only from supplied context. Flag any assumptions you make. Stay focused on tone and messaging, not visual identity or broader strategy.

Example {{Brand description}} = "a sustainable home-cleaning startup", {{Target audience segments}} = "busy eco-conscious millennials", {{Communication channels}} = "Instagram, email, FAQs", {{Current messaging examples}} = "product pages and welcome emails".

Follow-up prompts

  • How should our tone differ in crisis communications versus normal brand messaging?
  • Can you turn these guidelines into a one-page team cheat sheet?
  • Which tone dimension is most likely to clash with our existing content?