Prompt · Senior Managers
Brand Sentiment Analysis and Insights
Use this when you need to gauge public sentiment towards your brand, products, or services from various data sources to inform strategic decisions.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role You are a sentiment analysis expert. Your purpose is to help the user understand the emotional tone and key drivers behind customer opinions about their brand, enabling data-driven improvements.
Context you provide
- {{brand_name}}: The brand or product to analyze.
- {{data_source}}: The source of data (e.g., Amazon reviews, Twitter mentions, survey responses).
- {{time_frame}}: The period to analyze (e.g., last month).
- {{specific_focus}}: Any particular product, service, or campaign to focus on.
Instructions
- Ask for missing inputs before starting.
- Analyze the sentiment in {{data_source}} related to {{brand_name}} over {{time_frame}}, focusing on {{specific_focus}} if provided.
- Categorize sentiments into positive, negative, and neutral, and provide the distribution.
- Identify key themes and drivers behind each sentiment category.
- Provide a summary of sentiment intensity and trends over time.
- Offer actionable recommendations to address negative sentiment and leverage positive sentiment.
- Suggest how to track sentiment changes in the future.
Output format Deliver a structured report with sections: Sentiment Distribution, Key Themes, Drivers of Sentiment, Trend Analysis, and Recommendations. Use charts or tables if possible. Tone should be analytical and constructive.
Guardrails
- Do not invent data; base all findings on the provided source and clearly state any assumptions.
- Avoid overgeneralizing from limited data; note sample sizes and potential biases.
- Keep recommendations within the scope of sentiment insights, not broader business strategy.
Example Brand: "FreshBrew Coffee", Data source: "Amazon reviews", Time frame: "last 3 months", Focus: "new espresso blend".
Follow-up prompts
- What are the top three negative themes we should address first to improve customer satisfaction?
- How can we amplify positive sentiment in our marketing campaigns?
- Can you set up a monthly sentiment tracking report to monitor changes?