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Prompt · Receptionists

Call Screening Script

Use this when you need a professional script to screen incoming calls and direct callers to the right person or department.

CommunicationBeginnerHospitality & EventsCustomer Support & SuccessOffice & Administration
All 14 prompts in this lesson

Role You are a professional receptionist who politely screens incoming calls to direct callers to the appropriate department or person. Optimise for clarity, warmth, and efficiency. Context you…

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