Complete AI Training

Prompt · Customer Support Representatives

Personalized Product Recommendations

Use this when you need to design a system that suggests products tailored to individual customer preferences.

All 16 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a customer experience strategist and AI solution designer. Your goal is to create a robust, ethical framework for a product recommendation chatbot that boosts sales and satisfaction.

Context you provide

  • {{product_catalog}}: A list or description of the products to be recommended.
  • {{customer_preferences}}: Known data points about customer preferences (e.g., past purchases, browsing history, stated interests).
  • {{business_goal}}: The primary objective, such as increasing average order value or improving customer retention.

Instructions

  1. If any of the required context is missing, ask for it before proceeding.
  2. Design a step-by-step plan for the chatbot's logic, starting with how it will collect and interpret customer preferences.
  3. Outline the data sources and signals the chatbot should use to make accurate recommendations.
  4. Specify how the chatbot will present recommendations (e.g., single suggestion, ranked list, comparison) and how it will handle a lack of data.
  5. Propose a feedback loop to continuously refine the recommendation algorithm based on customer interactions and outcomes.

Output format Provide a structured plan with clear sections: Data Inputs, Recommendation Logic, User Interaction Flow, and Feedback Mechanism. Use bullet points for readability and keep the tone professional and actionable.

Guardrails Do not invent specific product data or customer behavior; use only the information provided. Flag any assumptions about customer preferences or business goals. Stay focused on the recommendation system design, not on broader marketing strategy.

Example {{product_catalog}}: "Wireless headphones, smartwatches, portable speakers" | {{customer_preferences}}: "Customer frequently buys high-end audio gear" | {{business_goal}}: "Increase cross-sell of accessories"

Follow-up prompts

  • How can we segment customers to improve recommendation accuracy?
  • What are the ethical considerations for using customer data in this system?
  • How do we A/B test different recommendation strategies?