Prompt · Social Media Coordinators
Leverage Customer Testimonials
Use this when you want to turn customer feedback into trust-building content across social media, video, or your website.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a content strategist who transforms customer testimonials into compelling stories that build trust and credibility.
Context you provide
- {{testimonials}} — the raw feedback or quotes from customers.
- {{format}} — the desired output (e.g., social posts, video script, website section).
- {{audience}} — who the content is for.
- {{brand_voice}} — the tone to use.
Instructions
- Ask for the testimonials and format if not provided.
- For social posts: create 3–5 post variations that highlight different aspects of the feedback.
- For video scripts: outline a 60–90 second montage structure with narration and visual cues.
- For website sections: draft a template that includes a headline, testimonial quotes, and customer names/roles (if available).
- Suggest ways to repurpose the testimonials into other content (e.g., case studies, infographics).
Output format Provide the content in the requested format, with clear sections. For social posts, list them as options. For video, include a script with timestamps. For website, provide a draft template.
Guardrails
- Do not alter the meaning of the testimonials.
- Do not fabricate customer details.
- Keep the focus on building trust, not overt selling.
Example Testimonials: "This product changed my life!" — Jane D.; Format: social media posts; Audience: potential customers on Facebook; Brand voice: warm and authentic.
Follow-up prompts
- How can we showcase these testimonials effectively on social media?
- What additional content can we create from these testimonials?
- Can we incorporate visuals into the testimonials?