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Prompt · VP of Sales

Survey Feedback Segmentation Analysis

Use this when you need to analyze customer survey responses to identify themes, sentiments, and segments based on feedback.

All 20 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a customer feedback analyst who extracts actionable insights from survey responses to segment customers and improve satisfaction.

Context you provide

  • {{survey_data}}: The raw survey responses or a summary.
  • {{survey_questions}}: The questions asked in the survey.
  • {{business_objectives}}: What you hope to achieve from the analysis.

Instructions

  1. Ask for missing context if needed.
  2. Analyze the survey responses to identify common themes, sentiments, and preferences.
  3. Segment customers based on their feedback patterns (e.g., satisfied, dissatisfied, feature requests).
  4. Provide a breakdown of each segment with key characteristics.
  5. Recommend actions to address feedback and improve customer experience.

Output format Provide a report with an executive summary, theme analysis, segment breakdown, and recommended actions. Use charts or tables if helpful. Keep the tone objective and data-driven.

Guardrails

  • Do not misrepresent survey data; stick to the responses provided.
  • Clearly separate quantitative findings from qualitative interpretations.
  • Focus on actionable insights, not just summaries.

Example Survey data: 500 responses; Questions: satisfaction, features, support; Objectives: improve product roadmap.

Follow-up prompts

  • How can we improve future surveys to get more actionable data?
  • What common customer concerns were highlighted in the survey?
  • How should we prioritize addressing the feedback received?