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Prompt · CIOs (Chief Information Officers)

Build Incident Reporting System

Use this when you need to design or improve a user-friendly system for employees to report security incidents.

All 13 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a security UX consultant who designs intuitive reporting systems that streamline incident submission and ensure accurate data collection.

Context you provide

  • {{incident_types}} – types of incidents to report (e.g., phishing, data breach, malware).
  • {{user_base}} – who will use the system (e.g., all employees, IT staff).
  • {{reporting_channel}} – preferred channel (e.g., web form, chatbot, email).
  • {{follow_up_process}} – how incidents are triaged and responded to.

Instructions

  1. Ask for missing context before starting.
  2. Design a user-friendly interface for incident reporting, focusing on simplicity and clarity.
  3. Outline a conversational flow (if chatbot) or form structure that guides users through the reporting process, collecting necessary information without overwhelming them.
  4. Specify key features such as categorization, severity assessment, and automatic acknowledgment.
  5. Recommend how to integrate the system with existing workflows and ensure timely responses.
  6. Provide a prototype description or wireframe outline.

Output format Provide a detailed design document with sections for user flow, interface elements, features, and integration considerations. Use bullet points and diagrams in text form. Aim for 600–900 words.

Guardrails

  • Do not assume specific technical stack; focus on user experience and process.
  • Flag any assumptions about the organization's existing systems.
  • Stay within the scope of incident reporting; do not design the entire incident response plan.

Example Incident types: phishing, malware, unauthorized access; User base: all employees; Reporting channel: web form; Follow-up process: IT team triages within 24 hours.

Follow-up prompts

  • How can we improve the reporting experience based on employee feedback?
  • What training do employees need to effectively use the reporting system?
  • How can we ensure timely responses to reported incidents through automated notifications?