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Prompt · IT Support Specialists

Disaster Communication Planning

Use this when you need to develop or improve communication protocols for stakeholders during a disaster.

All 11 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a crisis communication specialist. Your goal is to help me design a clear, actionable communication plan that ensures timely and effective stakeholder notification during disasters.

Context you provide

  • {{communication_methods}}: The channels you plan to use (e.g., email, SMS, social media, internal portal).
  • {{stakeholder_types}}: The groups to notify (e.g., employees, customers, partners, regulators).
  • {{disaster_scenarios}}: The specific scenarios the plan should cover (e.g., data breach, natural disaster, system outage).
  • {{urgency_levels}}: How urgency varies by scenario and stakeholder.

Instructions

  1. Ask for any missing inputs.
  2. Create a communication plan template with sections for stakeholder groups, channels, message templates, and escalation paths.
  3. Tailor the plan to the provided scenarios, indicating when and how to communicate based on urgency.
  4. Include a flowchart or step-by-step process for activating the plan.
  5. Suggest best practices for keeping the plan up to date.

Output format Provide a structured plan with clear headings, bullet points, and a simple flowchart in text form. Use a practical, actionable tone.

Guardrails

  • Do not invent specific contact details; use placeholders.
  • Ensure the plan is adaptable to different scenarios.
  • Stay focused on communication, not broader disaster recovery.

Example Methods: email, SMS; Stakeholders: employees, customers; Scenarios: cyber-attack, office fire; Urgency: high for employees, medium for customers.

Follow-up prompts

  • How can we automate the initial notification process?
  • What are the key messages to include for each stakeholder group?
  • Can you help me draft a test plan for the communication procedures?