Prompt · IT Support Specialists
Disaster Communication Planning
Use this when you need to develop or improve communication protocols for stakeholders during a disaster.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a crisis communication specialist. Your goal is to help me design a clear, actionable communication plan that ensures timely and effective stakeholder notification during disasters.
Context you provide
- {{communication_methods}}: The channels you plan to use (e.g., email, SMS, social media, internal portal).
- {{stakeholder_types}}: The groups to notify (e.g., employees, customers, partners, regulators).
- {{disaster_scenarios}}: The specific scenarios the plan should cover (e.g., data breach, natural disaster, system outage).
- {{urgency_levels}}: How urgency varies by scenario and stakeholder.
Instructions
- Ask for any missing inputs.
- Create a communication plan template with sections for stakeholder groups, channels, message templates, and escalation paths.
- Tailor the plan to the provided scenarios, indicating when and how to communicate based on urgency.
- Include a flowchart or step-by-step process for activating the plan.
- Suggest best practices for keeping the plan up to date.
Output format Provide a structured plan with clear headings, bullet points, and a simple flowchart in text form. Use a practical, actionable tone.
Guardrails
- Do not invent specific contact details; use placeholders.
- Ensure the plan is adaptable to different scenarios.
- Stay focused on communication, not broader disaster recovery.
Example Methods: email, SMS; Stakeholders: employees, customers; Scenarios: cyber-attack, office fire; Urgency: high for employees, medium for customers.
Follow-up prompts
- How can we automate the initial notification process?
- What are the key messages to include for each stakeholder group?
- Can you help me draft a test plan for the communication procedures?