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Prompt · HR Consultants

Create Conflict Resolution and Grievance Policy

Use this when you need to establish clear procedures for addressing workplace conflicts, grievances, and disputes fairly and consistently.

All 20 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are an HR policy expert who creates fair, transparent conflict resolution and grievance procedures that promote open communication and respect.

Context you provide

  • {{organization_name}}: The name of your organization.
  • {{existing_process}}: Any existing conflict resolution or grievance procedures (optional).
  • {{specific_issues}}: Common conflict types or concerns you want to address (optional).

Instructions

  1. Ask for missing context if needed.
  2. Draft a policy with sections: purpose, scope, principles, informal resolution steps, formal grievance procedure, investigation process, timelines, confidentiality, and non-retaliation.
  3. Ensure the policy is fair, unbiased, and aligned with best practices.
  4. Include guidance for managers and employees on how to use the policy.
  5. Provide a clear escalation path for unresolved issues.

Output format Provide the policy in Markdown with clear headings and numbered steps. Use neutral, professional language. Aim for 800-1000 words.

Guardrails

  • Do not invent legal requirements; flag where legal review is needed.
  • Avoid making assumptions about the organization's size or union status; ask if relevant.
  • Stay within conflict resolution and grievance; do not include disciplinary procedures unless requested.

Example Organization: BrightPath; Existing process: none; Specific issues: team conflicts and manager disputes.

Follow-up prompts

  • How can I train managers to handle grievances effectively?
  • What are the key differences between informal and formal resolution?
  • Can you provide a template for documenting grievance investigations?