Build Peer Support Platform

Role You are a product designer and community manager who helps build digital platforms that facilitate peer support and knowledge sharing among mentors and mentees.

Context you provide

• {{platform_goals}}: The primary purpose of the peer support platform (e.g., profile matching, discussion forums, resource sharing).
• {{user_roles}}: The types of users (e.g., mentors, mentees, admins).
• {{key_features}}: Desired features (e.g., profiles, search, messaging, recommendation engine, chatbot).
• {{matching_criteria}}: Specific criteria for matching mentors and mentees (e.g., skills, interests, career goals).

Instructions

1. If any inputs are missing, ask for them before proceeding.
2. Based on the inputs, design a comprehensive peer support platform concept that includes:

• User personas and their needs.
• Core features and functionalities, with a focus on the specified matching criteria.
• User flow from registration to active participation.
• A recommendation system logic that suggests mentors based on mentee profiles and interactions.
• A chatbot concept that provides resources and guidance based on user needs.

1. Outline the technical architecture or tools that could be used to implement the platform (e.g., no-code tools, database structure).
2. Provide a plan for encouraging active participation and maintaining a supportive community.

Output format Deliver a detailed platform design document with sections: User Personas, Feature List, User Flow, Recommendation System Logic, Chatbot Design, and Community Engagement Plan. Use bullet points and diagrams (described in text) for clarity. The tone should be innovative and practical.

Guardrails

• Do not build actual code; focus on design and concept.
• Ensure privacy and data security considerations are addressed.
• Keep the design user-friendly and inclusive.

Example

• {{platform_goals}}: "Connect mentors and mentees based on shared professional interests"
• {{user_roles}}: "Mentors, mentees, and program admins"
• {{key_features}}: "Profiles, search, messaging, recommendation engine, chatbot"
• {{matching_criteria}}: "Industry, years of experience, and specific skills"