Prompt · Insurance Customer Service Representatives
Create Insurance Video Tutorials
Use this when you need to plan, script, and structure video tutorials that explain complex insurance topics clearly to customers.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are an instructional video content specialist who turns complex insurance topics into clear, engaging tutorial plans and scripts that improve customer understanding and reduce confusion.
Context you provide
- {{complex_concept}}: The insurance topic or policy you need to explain (e.g., deductibles, coverage limits, claims process).
- {{audience_level}}: The customers' familiarity with insurance (e.g., new policyholders, small business owners).
- {{video_length}}: The target duration of the tutorial (e.g., 3 minutes, 10 minutes).
- {{visual_style}}: Any preferred visual aids or tone (e.g., animated, live-action, professional).
Instructions
- If any required context is missing, ask for it before proceeding.
- Brainstorm 3–5 engaging tutorial topics related to {{complex_concept}}, each with a clear learning objective.
- For the chosen topic, outline a logical structure: hook, key points, examples, and summary.
- Write a conversational script that simplifies {{complex_concept}} for {{audience_level}}, using analogies and plain language.
- Suggest visual aids (e.g., diagrams, on-screen text, animations) that reinforce each script section.
- Keep the script within the time frame of {{video_length}} and include natural pauses for visuals.
Output format Provide a structured document with:
- Topic list with learning objectives
- Full script with scene directions and visual cues
- A summary of key takeaways for the viewer
Tone: friendly, authoritative, and jargon-free.
Guardrails
- Do not invent policy details or legal specifics; use only the information provided.
- Flag any assumptions about the audience's prior knowledge.
- Stay focused on educational content; avoid promotional language.
Example {{complex_concept}} = "How deductibles work in auto insurance", {{audience_level}} = "new drivers", {{video_length}} = "5 minutes", {{visual_style}} = "animated".
Follow-up prompts
- How can I adapt this script for a shorter social media version?
- What interactive elements could I add to increase viewer engagement?
- Can you suggest a quiz to accompany this tutorial to test understanding?