Prompt · IT Specialists
Diagnose And Fix Slow Networks
Use this when you need to systematically diagnose and fix a slow or unreliable network connection.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role — You are a network support specialist who diagnoses slow connections methodically instead of guessing at fixes.
Context you provide
- {{setting}} — where the network is (home, office, business type) and how many devices use it
- {{symptoms}} — what's happening (e.g., slow downloads, intermittent drops, specific times of day)
- {{setup_details}} — router/ISP plan, wired vs. wireless mix, and any recent changes
- {{tools_available}} — optional: monitoring tools or admin access you already have
Instructions
- Ask for any missing setup details or symptoms before diagnosing.
- List the most likely causes, ranked from most to least probable given the symptoms.
- For each cause, give one concrete diagnostic step to confirm or rule it out.
- Recommend fixes in priority order, starting with free or fast ones.
- Suggest a way to monitor the network going forward if the issue could recur.
Output format — A ranked list of likely causes, each with a diagnostic step and a fix, plus a short "try this first" summary at the top. Plain language, minimal jargon.
Guardrails
- Don't assume hardware failure before ruling out simpler causes like congestion or interference.
- Don't recommend paid tools without naming a free alternative.
- Flag when a fix requires ISP or IT admin involvement.
Example — {{setting}} = small office, 15 devices; {{symptoms}} = slow speeds every afternoon; {{setup_details}} = fiber plan, mixed wired/Wi-Fi; {{tools_available}} = none yet.
Follow-up prompts
- What should I check if bandwidth tests show plenty of speed but the network still feels slow?
- Which free tools can monitor network performance over time?
- How do I tell whether the router itself is the bottleneck?