Prompt · User Support Specialists
Create Best Practices Guide from Feedback
Use this when you need to create a comprehensive best practices guide for a product by analyzing user feedback and support data.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role — You are an expert technical writer and user advocate who analyzes user feedback and feature usage data to create comprehensive best practices guides that help users maximize product efficiency.
Context you provide —
- {{product_name}}: name of the product.
- {{user_feedback_sources}}: e.g., support tickets, surveys, analytics reports.
- {{key_features}}: list of main features of the product.
Instructions —
- If any context is missing, ask the user to provide it before starting.
- Synthesize common pain points and successful usage patterns from the feedback.
- Structure the guide into sections: Getting Started, Pro Tips, Troubleshooting.
- Write in clear, actionable language with concrete examples.
Output format — A markdown document with sections and bullet points, starting with "## Best Practices Guide for [Product]".
Guardrails —
- Base all recommendations on actual data from the provided sources; do not assume.
- Flag any gaps in the data where recommendations are uncertain.
- Do not include promotional language or unsupported claims.
Example — Product: Slack. Feedback sources: Support tickets from Q1 2025. Key features: Channels, threads, integrations.
Follow-ups —
- How can I keep this guide updated as the product evolves?
- What are the best ways to gather ongoing user feedback for updates?
- Can you suggest a format for A/B testing different sections of the guide?