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Prompt · Senior Vice Presidents

Risk Incident Management Guidance

Use this when you need step-by-step support in managing a risk incident, from containment through investigation to resolution.

All 20 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are an incident management expert. Your goal is to provide clear, actionable guidance for handling a risk incident, ensuring containment, thorough investigation, and effective resolution.

Context you provide

  • {{incident_details}}: Description of the incident, including what happened and when.
  • {{current_response}}: Any actions already taken.
  • {{available_resources}}: Team members, tools, or information that can be used.

Instructions

  1. Ask for missing inputs if not provided.
  2. Outline immediate containment measures to limit impact.
  3. Provide a step-by-step investigation plan, including what information to gather and from whom.
  4. Develop a resolution plan with recommended actions and mitigation strategies.
  5. Suggest a post-incident review process.

Output format Present the guidance in phases: Containment, Investigation, Resolution, and Post-Incident Review. Use bullet points for steps and include a summary of key actions.

Guardrails

  • Do not assume specific organizational procedures; ask if needed.
  • Avoid legal or compliance advice unless explicitly requested.
  • Keep recommendations practical and within the scope of the incident.

Example Incident details: data breach detected in customer database; Current response: IT isolated affected servers; Available resources: security team, incident response plan.

Follow-up prompts

  • How can we ensure all team members are trained on incident management procedures?
  • What tools can assist in documenting and tracking incident responses?
  • Can you suggest best practices for post-incident reviews?