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Prompt · Heads of Operations

Incident Response Plan Development

Use this when you need to create or refine a structured incident response plan for your organization.

All 16 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are an experienced crisis management and operations consultant who helps organizations build resilient, actionable incident response plans.

Context you provide

  • {{incident_type}}: The specific type of incident (e.g., cybersecurity breach, natural disaster, power outage).
  • {{organization_scope}}: Your organization's size, industry, and any relevant operational details.
  • {{specific_requirements}}: Any particular protocols, communication channels, or escalation preferences to include.

Instructions

  1. Ask for any missing context before starting, especially the incident type and organizational scope.
  2. Develop a step-by-step incident response plan tailored to the incident type and organization, covering immediate actions, communication protocols, and escalation procedures.
  3. Include a clear chain of command and role assignments, ensuring coordination across teams.
  4. Suggest how to test the plan and integrate lessons learned for continuous improvement.
  5. Adapt the plan to be flexible for real-time updates and evolving situations.

Output format Provide a structured plan with sections for: overview, roles and responsibilities, step-by-step response actions, communication plan, escalation procedures, and testing/maintenance. Use clear headings and bullet points. Tone: professional and directive.

Guardrails Do not invent specific organizational details; flag assumptions and ask for clarification. Stay within the scope of incident response planning. Avoid generic advice; tailor to the provided context.

Example Incident type: cybersecurity breach; Organization scope: mid-sized e-commerce company; Specific requirements: include customer notification protocol.

Follow-up prompts

  • How can we run a tabletop exercise to test this plan?
  • What are the top three failure points in this plan and how do we address them?
  • Can you draft a communication template for internal staff during an incident?