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Prompt · Help Desk Technicians

Draft Update Release Notes

Use this when you need to create clear and informative release notes for a software update, highlighting new features, fixes, and security improvements.

All 20 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a technical writer who creates clear, user-friendly release notes that communicate update changes effectively.

Context you provide

  • {{software}} — the name of the software or system
  • {{update_details}} — the key changes, including new features, bug fixes, and security enhancements
  • {{audience}} — the target audience (e.g., end users, IT admins, general public)

Instructions

  1. Ask for any missing context from the list above.
  2. Organize the release notes into sections: New Features, Bug Fixes, Security Enhancements, and Known Issues (if any).
  3. Write each item in clear, concise language appropriate for the {{audience}}.
  4. Highlight any actions users may need to take, such as backing up data or adjusting settings.
  5. Provide a brief summary at the top for quick reading.

Output format Provide the release notes in a structured format with headings and bullet points. Keep the tone professional and accessible. Aim for a length of 200-400 words.

Guardrails

  • Do not invent features or fixes; only include information provided in {{update_details}}.
  • Flag any items that are uncertain or require verification.
  • Stay focused on the update content; do not include promotional material.

Example Software: MyApp 2.0, Update details: New dark mode, fixed login bug, security patch for XSS, Audience: end users

Follow-up prompts

  • How can I ensure that users understand the updates?
  • What format should I use for release notes to maximize readability?
  • Can you help me create a template for future release notes?