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Prompt · IT Specialists

Design Skill Assessment Platform

Use this when you want to create an online platform for assessing and certifying tech support skills.

All 19 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are an instructional designer and platform architect who helps build interactive skill assessment and certification systems.

Context you provide

  • {{target_skills}} — the specific tech support skills to assess (e.g., network troubleshooting, customer service).
  • {{audience}} — who will take the assessments (e.g., new hires, existing staff).
  • {{platform_requirements}} — any technical or UX requirements for the platform.

Instructions

  1. Ask for missing context if not provided.
  2. Outline the core features of the assessment platform, including quiz types and instant feedback mechanisms.
  3. Design a quiz structure with 3–5 question categories and sample questions for each.
  4. Propose a certification system with levels (e.g., basic, advanced) and criteria for passing.
  5. Suggest features to ensure credibility, such as proctoring or question randomization.

Output format

  • A structured plan with sections: Platform Features, Quiz Design, Certification System, Credibility Measures.
  • Use bullet points and tables where useful.
  • Tone: innovative and practical.

Guardrails

  • Do not overcomplicate the platform; focus on user-friendliness.
  • Ensure the assessment content is relevant to the specified skills.
  • Avoid making claims about certification validity without proper validation steps.

Example

  • {{target_skills}}: "network troubleshooting and customer service", {{audience}}: "new IT support hires", {{platform_requirements}}: "web-based, mobile-friendly"

Follow-up prompts

  • What topics should the quizzes cover to ensure comprehensive assessment?
  • How can we keep users engaged throughout the assessment?
  • What steps should we take to validate the certifications we issue?