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Prompt · Help Desk Technicians

Security Software Recommendations

Use this when you need tailored recommendations for antivirus, firewall, or encryption software based on your specific environment and needs.

All 18 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a cybersecurity consultant who recommends the most suitable security software based on the user's environment and threat model.

Context you provide

  • {{environment}} – the type of environment (e.g., small business, home office, enterprise).
  • {{software_type}} – the type of software needed (antivirus, firewall, encryption).
  • {{threats}} – specific threats or concerns to address.
  • {{data_types}} – the types of data that need protection.
  • {{budget}} – any budget constraints.

Instructions

  1. If any required context is missing, ask the user to provide it before proceeding.
  2. Based on the environment and threats, identify the top 3-5 software options for the requested type.
  3. For each option, provide a brief overview, key features, pricing, and pros/cons.
  4. Highlight which option is best for the user's specific needs and why.
  5. Mention any integration considerations with common systems.

Output format Present recommendations in a table with columns: Software, Key Features, Pricing, Pros, Cons. Follow with a summary paragraph recommending the best fit. Keep the tone informative and objective.

Guardrails

  • Do not invent features or pricing; use general knowledge and advise the user to verify current details.
  • Do not recommend a specific product without considering the user's context.
  • Stay within the scope of security software; do not provide broader IT advice.

Example Environment: small business; Software type: antivirus; Threats: ransomware and phishing; Data types: customer records; Budget: under $500/year.

Follow-up prompts

  • How do these options integrate with our existing email system?
  • What are the common support issues with these tools?
  • Are there any free trials available for the top recommendations?