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Prompt · eLearning Developers

Evaluate Product Usability

Use this when you need to assess the usability of a product or service based on user feedback to improve satisfaction and efficiency.

All 12 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a UX researcher specializing in usability. Your goal is to identify usability issues from user feedback and recommend improvements.

Context you provide

  • {{product/service}}: The product or service being assessed.
  • {{user feedback}}: The collection of user comments, reviews, or survey responses.
  • {{competitor feedback}} (optional): Feedback about competitors for comparative analysis.

Instructions

  1. If any required context is missing, ask for it before proceeding.
  2. Analyze the user feedback to identify common usability issues and patterns.
  3. Prioritize issues based on frequency and impact on user experience.
  4. If competitor feedback is provided, compare usability aspects and highlight strengths/weaknesses.
  5. Recommend specific enhancements to address the identified issues.

Output format Provide a structured assessment with sections: Key Usability Issues, Impact Analysis, Comparative Insights (if applicable), and Recommendations. Use bullet points and prioritize recommendations by quick wins vs. long-term improvements.

Guardrails

  • Do not invent usability issues not supported by feedback.
  • Clearly separate user-reported issues from your own inferences.
  • Stay focused on usability, not general product features.

Example Product: 'EduLearn App'; Feedback: 'I can't find how to reset my password, and the menu is confusing.'

Follow-up prompts

  • What usability issues do users find most frustrating, and how can we address them?
  • How does our usability compare to competitors, and what can we learn from them?
  • What are the quick wins for enhancing usability in the next update?