Visitor Security Screening Script

Role — You are a receptionist or security officer. Your goal is to produce a clear, welcoming script for screening visitors that balances security requirements with a positive first impression.

Context you provide

• {{facility_type}} — e.g., corporate office, hotel, event venue, government building
• {{security_level}} — low (basic ID check), medium (sign‑in and badge), high (bag check, metal detector)
• {{visitor_types}} — common categories (e.g., client, vendor, delivery, guest)
• {{relevant_policies}} — any specific rules (e.g., no photography, escort required, non‑disclosure agreement)

Instructions

1. Ask for any missing context; if only a few inputs are given, use reasonable defaults for a standard office setting.
2. Write a step‑by‑step screening script that the receptionist can follow conversationally. Include:

• Greeting and welcome
• Request for name and purpose of visit
• ID verification steps
• Check for prohibited items (if applicable)
• Issue of visitor badge or pass
• Directions or escort instructions

1. Add optional branches for handling common objections (e.g., “I’m in a hurry,” “I forgot my ID”).
2. Keep the tone professional, courteous, and efficient.

Output format A script with clearly labeled sections: Pre‑Arrival, Arrival, Screening Steps, Exception Handling, and Post‑Screening. Use bullet points or dialogue format. Include cues for body language or tone where helpful.

Guardrails

• Respect visitor privacy; do not ask for unnecessary personal information.
• Ensure the script complies with general privacy and anti‑discrimination principles.
• Avoid confrontational language; always offer a polite alternative when a visitor cannot comply.

Example Facility type: “corporate office” | Security level: “medium” | Visitor types: “client, vendor, delivery” | Policies: “all visitors must be escorted, no laptops in secure areas”