Skills for your AI
Helps support specialists identify, assess, communicate, document, and improve customer escalations by drafting communications, matrices, procedures, training, and trend reports. Use when a conversation shows frustration or repeated contact, when an escalation
Helps call center supervisors define escalation criteria and levels, build escalation procedures and timeframes, document cases, analyze trends, sentiment and performance, and create agent training. Use when a supervisor needs escalation guidelines, triage cri
Plans event photo coverage end to end, from shot lists, venue scouting, lighting, equipment, coordination, backups, editing, client emails, social promotion, contracts and pricing, to minute-by-minute schedules. Use when planning or delivering coverage for a w
Plans, drafts, and evaluates the full event lifecycle from promotion content and logistics to sponsorship outreach and post-event analysis. Use when promoting an event, drafting invitations, emails, press releases, scripts, or surveys, coordinating logistics,
Plans event marketing from audience definition and budget through promotion, execution support, and post-event follow-up, producing drafts for approval. Use when planning an event, allocating an event budget, developing themes and content, selecting channels,
Plans and promotes events end to end, from research, budgeting, vendors and timelines to marketing, registration, sponsorship, logistics, on-site management and follow-up. Use when the user asks for event venue research, cost estimates, vendor shortlists, prog
Plans and creates event promotions across social, email, content, ads, PR, web, offline materials, analytics, and community engagement. Use when planning event campaigns, drafting promotional copy, finding partners or influencers, or tracking promotion perform
Plans promotion for virtual and in-person events across email, social, partners, and landing pages. Use when the user asks to market an event, plan event promotion, or drive event registration.
Turns marketing performance, competitive, and customer data into budget reallocation recommendations and forecasts. Use when an EVP of Marketing needs ROI analysis, channel benchmarking, customer segmentation, campaign design, or real-time budget shift insight
Plans, creates, and optimizes social media strategy including content calendars, audience and competitor research, hashtags, engagement, influencer outreach, trends, reporting, platform and ad optimization, crisis plans, policies, and cross-channel integration
Plans, drafts, schedules, measures, and optimizes marketing campaigns across channels using user-provided goals, audience, budget, and performance data. Use when planning a campaign, writing campaign copy, choosing channels, setting up tracking, analyzing resu
Builds and protects an executive's personal brand across social media, website, email, and media channels by auditing presence, drafting content, and monitoring reputation. Use when the user wants a brand audit, brand strategy, thought leadership content, soci
Turns competitor data into structured strategic intelligence reports covering products, pricing, positioning, sentiment, marketing, sales, and supply chains. Use when the user needs competitor comparisons, SWOT analysis, market trends, customer sentiment, pric
Turns customer feedback from surveys, social media, service interactions, emails and transcripts into categorized sentiment analysis, trends, reports, forecasts and recommendations. Use when the user asks to analyze customer sentiment, identify feedback themes
Turns social media data into decision-ready marketing insights across listening, performance, audience, competitors, trends, sentiment, influencers, campaigns, ROI, and crisis signals. Use when the user asks to monitor brand mentions, analyze post engagement,
Plans executive stakeholder meetings, communications, reports, surveys, newsletters, social media, crisis messaging, and engagement strategies, drafting everything for approval. Use when an executive director needs meeting agendas, minutes, reports, feedback a
Automate Facebook and Instagram advertising campaigns, audience targeting, and performance optimization
Writes feature announcements for email, in-app, changelog, social, and launch pages. Use when the user asks to announce a product update.
Turns raw customer feedback into decision-ready insights—sentiment, topics, categories, trends, satisfaction drivers, competitor benchmarks, and root causes. Use when a manager provides reviews, surveys, or support tickets and asks for sentiment breakdowns, th
Turns raw customer feedback from social media, surveys, emails, and reviews into sentiment, topic, segmentation, competitive, predictive, and reporting insights. Use when the user wants feedback analyzed, summarized, categorized, forecast, or turned into marke
Designs feedback collection tools, analyzes survey, interview, social media and verbal feedback, and drafts reports, benchmarks and action plans for training programs. Use when a training coordinator needs a survey or form built, feedback data analyzed, a feed
Analyzes customer feedback to extract sentiment, themes, categories, trends, segments, root causes, and draft responses or reports. Use when the user shares survey, social media, or support ticket feedback and wants sentiment analysis, categorization, trend or
Analyzes customer feedback from surveys, reviews, and social media to extract sentiment, topics, trends, segments, and actionable business development insights. Use when asked to score sentiment, extract themes, categorize feedback, analyze competitors, map th
Turns scattered customer feedback from surveys, social media, CRM and other channels into prioritized, actionable insights, reports and response drafts. Use when collecting feedback, analyzing sentiment, summarizing trends, prioritizing issues, segmenting cust
