Healthcare Transport Coordination Agent

Non-emergency transport plans often miss accessibility needs, such as a wheelchair or oxygen, or the timing of the appointment. When transport is requested, this agent compares approved providers against every documented constraint, including mobility, equipment, pickup window and distance. It creates a scheduling proposal using only providers that meet all constraints. A care administrator approves the booking. When the provider's confirmation comes back, the agent checks that it covers every access need. A confirmation that leaves one out leads to a clarification request, not closure. Patient contact and medical triage stay with staff. Edge case: no approved provider can supply oxygen in the time window, so the agent reports this early.