AI agent for operations coordinators
Tour Itinerary Disruption Agent
A revised itinerary that is feasible end to end.
What it does
When a tour stop closes or runs late, the rest of the itinerary can fall apart. When a disruption is reported, this agent identifies which stops are affected. It finds alternatives that are open, nearby and offer a similar experience, using documented opening times and travel allowances. After each change it recalculates the day's timing. If a replacement makes a later stop impossible, for example by eating the buffer before a train, it resequences the stops or flags a decision for the coordinator. The tour coordinator approves bookings, cancellations and messages to travelers. Edge case: no alternative is open within the time window, so the agent proposes a free-time block instead of forcing a stop.
How it works
Follow the arrows from top to bottom. The orange dashed arrow is the loop: when a check fails, the agent goes back and tries again.
Read the steps as a list
- Disruption reported
- Identify affected stops
- Find alternatives with documented times
- Recalculate the day's timing
- Is every following stop still feasible with buffers?If not: resequence or flag a decision. Back to step 3.
- Tour coordinator approves bookings and messagesThe agent waits here for your OK.
- Revised itinerary proposal
How it decides
It chooses alternatives that keep downstream timings feasible and resequences otherwise.
- Alternatives must be open, nearby and similar in experience.
- Transfers keep their minimum buffer.
- When no stop fits, propose free time instead of forcing one.
- Bookings and cancellations need the coordinator's approval.
Make it yours
Every agent is a starting point. You choose these settings for your own situation.
- Sources for opening times and travel times
- Minimum transfer buffer (default 30 minutes)
- How far an alternative may be (default 20 minutes away)
- Who approves bookings and messages
- Itinerary format for the guide
What keeps you in control
It always asks you first
- Bookings
- Cancellations
- Traveler messages
Hard limits
- No bookings.
It stops when
- Done: feasible plan.
Set it up
We guide you through the set-up, step by step
Members get the full set-up guide for this agent. No technical skills needed: you copy, paste and upload.
- One set of instructions to paste into your AI, with the clicks for ChatGPT, Claude, Microsoft 365 Copilot, Gemini and Grok
- The agent then walks you through connecting your own data, one source at a time
- A downloadable copy with the flow chart, the rules and the full guide
