AI app for hospitality and events · no coding needed
Reservation Concierge Agent
The agent reads and writes directly to the restaurant's real diary and sounds warm enough for regulars, trained on the owner's own voice rules.
Made for: Owner-operators of small restaurants and trattorias
What it does for you
The problem
Restaurants still take most bookings by phone or WhatsApp, forcing staff to interrupt prep, write on paper and double book when the diary is not checked.
What it gives you
Confirmed diary entries, calendar invites and reminders
What you give it
Voice notestext messages from dinersplus the restaurant's booking diary
How it works, step by step
- Transcribe and detect language from voice notes and text
- Cross check availability against the diary
- Ask one clarifying question when the request is ambiguous
- Write the booking with guest name, party size and phone number
- Send a calendar invite and a four hour reminder
- Log every conversation for review
What you see on screen
- Diary view
- conversation log
- rule settings
Build it yourself with your AI system
Build this app yourself, no coding needed
Start with a quick version you can try in a few minutes. Like it? Then build the full app by copying and pasting our step-by-step instructions: everything is prepared for you.
Sign in to see how to build it yourself
Build a quick version to try, or get the full app pack for Reservation Concierge Agent with the step-by-step building instructions. You don't need any technical skills: you copy, paste and answer a few questions. Both are included in the membership.
4 Have it built for you days to a few weeks
Rather not do it yourself, or want it fully tailored to your data, your way of working and your brand? Nexibeo builds Reservation Concierge Agent with you.
What's in the app pack
Included in the Complete AI Training membership.
- The building instructions your AI follows, step by step
- The questions your AI will ask you about your business before it starts
- A clickable demo you can open in your browser, to see how it should work
- A detailed blueprint of the screens, the information it keeps and the checks it runs
Become a member to get the app packAlready a member? Sign in
The files, for the technically curious
- START-HERE.mdHow to build it with your own AI (read first)3 KB
- README.mdOverview and links1 KB
- questions.mdQuestions to answer before you build2 KB
- prompt-cloudflare.mdThe full build prompt, hosted on Cloudflare19 KB
- prompt-vps.mdThe same build on your own server (Docker)19 KB
- spec.jsonData model, API, AI pipeline, acceptance criteria10 KB
- demo/index.htmlThe working demo on sample data194 KB
Questions
Do I need to know how to code?
No. You copy and paste the prompts on this page into ChatGPT or Claude, and the AI does the building. When it asks you something, you answer in your own words.
What does it cost?
The quick version, the app pack and the step-by-step instructions are for members: you pay the membership price, not a price per app (see the plans). Building the full app uses your own ChatGPT or Claude subscription. Putting it online is often cheap or no cost at the start, and your AI tells you before anything costs money.
How long does it take?
The quick version: about two minutes. The real app: an afternoon for a first version you can use, longer if you want every feature.
Can I change it to fit my business?
Yes. Tell your AI what to change in plain words, like “add a column for the price” or “use our logo and colours”. Or have Nexibeo build and customise it for you.
More detailsHow the AI works, safeguards and what to build first
For owner-operators of small restaurants and trattorias, turn casual voice notes and text messages into confirmed diary entries with reminders and calendar invites. Address the recurring problem: staff stop mid prep to answer calls and double book when the diary is not checked. The value hypothesis is a quieter phone and fewer no-shows; the pilot must establish whether the agent sounds warm enough for regulars.
Receive message, transcribe and detect language, check diary, ask for missing details, confirm and write entry, send invite and reminder, and log the conversation. Start with casual voice notes and text messages and finish with confirmed diary entries and reminders.
How the AI works
Use speech recognition and language models to interpret casual multi language requests and hold a short conversation. Keep the diary as structured data. A human owner reviews the conversation log and can override any booking before it is used.
Safeguards
The agent must not accept bookings outside opening hours or for blocked days, must never cancel a booking without owner approval, and must log every conversation for the owner to review. It must not sound pushy or robotic with regulars.
What to build first
One city, five restaurants, one shared Google Calendar, two languages. The agent handles text and voice notes; the owner reviews the log daily. First two modules are booking confirmation and reminder sending, with manual review of ambiguous requests.
What it can connect to
WhatsApp Business API, Google Calendar, a simple spreadsheet, and later a web grid and POS systems.
The screens in detail
Use a calendar grid as the main screen, with a side panel showing the latest conversation transcript and a status badge for each booking. Let the owner edit a booking directly or add blocked days. Show a weekly summary of covers handled. In this product, the first view is diary view, followed by conversation log and rule settings.
